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Emergency Dispatcher at SECURITAS TECHNOLOGY CANADA CORPORATION
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Home›Jobs›IT & Software›Emergency Dispatcher

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Emergency Dispatcher

SECURITAS TECHNOLOGY CANADA CORPORATION

RemoteFull timeMid levelPosted today
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About the role

Securitas Electronic Security, Inc. (SES) is a division of Securitas AB, the largest security services provider in the world with over 370,000 Securitas heroes worldwide.

SES offers a complete range of video, access, intrusion, fire, and integrated systems and services. As a leading systems integrator and alarm monitoring company, we provide the SES difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

Full-time and part-time (minimum availability of 24 hours/week)

Do you love adrenaline and want to be a true player in the security of property and our clients? Join our team of central alarm dispatchers in Montreal. Securitas Technology is looking for specific candidates, customer service-oriented: bilingual individuals available for day, evening, or night shifts and weekends.

Key Responsibilities and Activities

  • Process alarm signals
  • Provide customer service
  • Perform technical procedures

Profile and Job Requirements

  • High school diploma (DES)
  • Professional studies diploma (DEP) in call centers or dispatching (asset)
  • 1 to 2 years of experience in customer service or call centers
  • Good typing skills (approximately 30 words/minute)
  • Act with rigor and professionalism
  • Good stress management
  • Sense of urgency
  • Ease of communication and excellent interpersonal relationships
  • Ability to work in a team
  • Sense of responsibility
  • BILINGUALISM IS ESSENTIAL
  • Evening, Night, Weekend

Language Requirements:

  • Proficiency in French and English (English is essential for communicating, supporting, and providing services to individuals, employees, or partners who do not speak French, especially when they are outside the province of Quebec).

Benefits

  • Spacious and bright work environment
  • Very competitive bonus for evening, night, and weekend shifts
  • RRSP with employer contribution
  • Social benefits (dental, optometry, paramedical)
  • Free parking
  • Free coffee(s) available, free apple(s)
  • Social committee with activities

Job details

Workplace

Remote

Employment

Full time

Seniority

Mid level

Headquarters

Anjou, QC

Posted

Posted today

About company

Headquarters

Anjou, QC

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SECURITAS TECHNOLOGY CANADA CORPORATION