About the role
Location Detail: 71 Haynes Street (10627)
Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
POSITION SUMMARY:
The Patient Financial Advocate serves to help all patients—especially those who are uninsured, underinsured, and have low incomes—assess and ultimately resolve their financial situations. Responsible for determining potential sources of funding, this includes establishing payment plans and other financial arrangements, determining patients’ eligibility for hospital-sponsored charity care and external financial assistance, and collecting patients’ remaining balances. All communications are conducted in a manner that will result in positive patient relations and prompt reimbursement for the hospital’s services.
Qualifications
EDUCATION/CERTIFICATION:
- High school diploma or equivalent required.
- Associate or Bachelor’s degree from accredited institution preferred.
EXPERIENCE:
- 2 to 3 years of related work experience required, preferably in healthcare or customer service environment utilizing the following skills:
- Experience discussing and resolving financial situations with patients.
- Computer skills, including but not limited to Microsoft® Word and Excel.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
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Questions, answered
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