About This Role
Working in a fast-paced emergency department, the Emergency Department Technician provides direct patient care, assists medical staff, and ensures patient comfort and satisfaction. This role suits a certified EMT with experience in an emergency setting who can handle a variety of clinical and clerical duties.
Responsibilities
- Ensure general patient satisfaction, including providing blankets, food, and updates on treatment status
- Focus on educating patients about their daily clinical situation and adherence to Standards of Care
- Perform peripheral IV placement, specimen collection, general phlebotomy and blood cultures, and placement of urinary catheters
- Ensure all procedures are properly documented
- Responsible for the placement of all varieties of simple orthoglass splints and all forms of pre-made splints, such as knee immobilizers and slings
- Perform general wound care, bandaging, and wound irrigation
- Perform eye irrigation with both directly applied normal saline and Morgan lens
- Take vital signs and perform accuchecks
- Transport patients to and from diagnostic tests as well as to floor beds
- Assist in acute and code situations
- Be familiar with all aspects of emergency situations and work with MD and RN to support care of the patient
- Be familiar with and able to function as a member of the Code Blue disaster team
- Work as a team member in triaging, staging and treating disaster patients
- Assist in the care of acute patients and be competent in: defibrillating patients with an AED, suctioning patients, placing patients on monitors and defibrillators
- Perform EKGs and other POC testing
- Sort through initial complaints of patients in the waiting room
- Assist with patient flow when the ER becomes crowded
- Notify the RN or Physician of possibly critical patients
- Explain delays in treatment to patients in the waiting area
- Collaborate with other staff in delivering patient care
- Interact with and establish professional relationships with members of the patient care team
- Oversee obtaining equipment and conduct needs analysis to increase supplies based on ED volume
- Monitor stock and supplies to ensure par levels are maintained
- Comply with Standard Precautions guidelines and all other Infection Control procedures and safety standards to maintain and promote a clean and healthy work environment
- Perform clerical duties when required, to include answering phones and directing all inquiries from other physicians, departments, and pharmacies
- Ensure physician orders are put correctly into the computer
- Facilitate the acquisition of diagnostic studies as appropriate
