Electronic Trading – Application Support

Key Responsibilities

• Be responsible for the trading applications of Equities & Derivatives Trading/Pricing (Stocks, ETF, Warrants, Options & Futures) on various APAC markets in Linux platform
• Required to support traders, troubleshoot and diagnose functional and technical issues in the production environment
• Management and tracking of daily production problems and user request; ensure effective and timely resolution and communication to the client; report bugs back to local / overseas development teams.
• Be responsible for handling business-driven or exchange-driven projects
• Conduct system Quality Assurance testing, perform deployment or upgrade of mission critical trading applications and systems.
• Ensure adequate performance and operation of the systems - monitor the performance ⁄ operation, diagnose and address any problems.
• Follow ITIL Application Support methodology to carry out incident escalation and system change management procedures.
• Provide system and process documentation
• Morning / Lunch shift duty, weekend and holiday work are required as per rotation.

Technical and Behavioral Competencies

Mandatory :

• Good business knowledge on cash and derivatives products and market rules
• Experience with system monitoring
• Good technical / scripting knowledge on Linux/Unix environment
• Proficiency with Python in Linux and Windows environments
• Takes initiative and is results driven
• Strong decision making and analytical skills
• Ability to innovate
• Strong team player
• Excellent interpersonal and communication skills
• Fluent in English

Qualifications and Experience

• University qualification with IT Major
• Minimum of 1-2 years experience in trading support

Other Value-added Competencies

• Batch scheduling system
• Knowledge on Equities Derivatives pricing method