About This Role
This role as an Education Consultant involves building meaningful relationships with parents and students within the MuzArt network. It suits a friendly, responsible, and proactive individual who enjoys communicating with parents and interacting with children, supporting them from initial inquiry through ongoing customer service.
Responsibilities
- Attend to parent inquiries via walk-in, calls, messages, and social media
- Introduce suitable courses and follow up on trial classes and registrations
- Meet and communicate with parents regarding their child’s learning progress
- Provide ongoing customer service, including fee reminders, replacement class arrangements, and progress updates
- Build and maintain good relationships with parents and students
- Coordinate with teachers and different MuzArt centres when required
- Travel to different centres for appointments or parent meetings when necessary
Requirements
- Must be available to work on weekends
- Must possess own transportation and have your own laptop
- Able to communicate in English and Mandarin (to speak with Mandarin-speaking students and parents)
- Comfortable communicating with parents and children
- Good communication and interpersonal skills
- Able to work independently with minimal supervision
- Organized, responsible, patient, friendly, and proactive
- Able to join immediately or within short notice is an advantage
Benefits
- Comprehensive training provided
- Petrol allowance for work-related travelling
- Professional training in education, parent communication, and customer service
- Personal and career development opportunities
- Supportive working environment and team culture
- EPF, SOCSO & EIS
- Medical benefits
- Hospitalisation Leave
- Maternity Leave & Paternity Leave
Important Details
- Work arrangement: Based at HQ, with travel to different MuzArt centres when required
About the Company
MuzArt provides education services.