Education Consultant

About This Role

An Education Consultant identifies and engages with potential customers, primarily high school students and parents, to promote Indigo Research's services. This role focuses on sales, customer relationship management, and market research, contributing to the company's revenue and growth by offering customized research solutions.

Responsibilities

• Identify and reach out to potential customers, including high school students and parents across various markets
• Conduct sales presentations and virtual meetings to showcase the value of Indigo Research’s services
• Build and maintain strong, long-term relationships with existing and potential customers
• Address customer inquiries, provide product information, propose customized research solutions to cater to their specific academic needs, and offer exceptional customer service to ensure customer satisfaction
• Meet and exceed monthly and yearly sales targets, contributing to the overall revenue and growth objectives of the company
• Maintain accurate and up-to-date records of sales activities, customer interactions, and pipeline progress using CRM software
• Work closely with the marketing team to align sales strategies with marketing campaigns and product offerings
• Stay updated on industry trends, competitors, and the changing needs of high school students and educators
• Provide valuable insights to the marketing team for continuous improvement

Requirements

• Bachelor’s degree in sales or a business/education-oriented field
• Proven track record in sales, especially in selling services to the education sector or a similar target audience
• Self-motivated and target-driven with a passion for delivering excellent customer experiences
• Proactive and persistent in pursuing leads and converting them into customers
• Comfortable with technology, virtual communication tools, and remote sales processes to efficiently connect with clients and team members
• Able to adapt to different markets and creatively approach sales strategies
• Able to communicate persuasively and confidently with a high degree of empathy and deep cross-cultural comfort
• Knowledge of the high school education system and the academic challenges faced by students is advantageous

Nice to have:

• Experience with Salesforce and Groove

About the Company

Indigo Research is an online research program that provides research opportunities for high school and graduate students, guided by mentors from top universities worldwide. It is part of Crimson Education, a college admissions company and leader in education technology, which has grown to over 500 full-time employees and more than 2500 staff globally in the last 9 years.