About the role
Job Title: Ecommerce Program Manager (Adobe & SAP Commerce)
Location: Krakow, Poland (Hybrid)
Project Type: Contract
Primary Skills: Ecommerce Program Management Experience
Job Description:
15+ years experienced IT eCommerce Program Manager to lead the delivery, transformation, and operational governance of enterprise-scale digital commerce platforms. The ideal candidate will have strong experience managing large global programs built on Adobe Commerce (Magento) and SAP Commerce Cloud (Hybris), driving cross-functional teams, business stakeholders, technology partners, and vendors to deliver scalable, secure, and high-performing eCommerce solutions.
This role will be responsible for end-to-end program leadership, including platform roadmap planning, global market rollouts, platform modernization, upgrades, integrations, governance, release management, and operational excellence across B2C, D2C, B2B, and Marketplace ecosystems.
Key Responsibilities :
- Strong background in Agile, SAFe, and traditional program management methodologies.
- Lead multiple eCommerce initiatives across Adobe Commerce and SAP Commerce platforms.
- Manage program scope, budget, timelines, dependencies, risks, and stakeholder communications.
- Drive strategic platform transformation, modernization, and multi-market rollout programs.
- Establish governance frameworks, KPI tracking, executive reporting, and steering committee reviews.
- Ensure alignment between business goals, customer experience, and technology roadmaps.
- Manage market onboarding, localization, and global template deployments.
- Ensure successful execution of release planning, deployment governance, and change management.
- Partner with Product Owners, Digital Commerce Leaders, Marketing, Sales, Customer Service, and Operations teams.
- Facilitate executive-level communication and decision-making.
- Manage distributed global teams including Program Managers, Product Owners, Delivery Leads, Architects, Developers, QA, and Support teams.
- Drive Agile delivery practices and continuous improvement initiatives.
- Mentor project managers and delivery leads.
Technology & Architecture Oversight :
- Collaborate with architects and engineering teams to define scalable commerce solutions.
- Ensure effective integration with:
- SAP S/4HANA / ERPCRM platforms
- CMS platforms (AEM, Sitecore)
- Payment gateways
- OMS and WMS systems
- Marketing automation platforms
- Middleware and API platforms
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