About This Role
This eCommerce Manager role at Colgate-Palmolive is crucial for accelerating growth and achieving key performance indicators in Indonesia. The position focuses on expanding the customer base for Colgate-Palmolive products through strong expertise in online sales, collaborating with various teams to drive significant impact.
Responsibilities
- Collaborate closely with the eCommerce team and cross-functional departments to identify and prioritize growth strategies for Indonesia
- Manage end-to-end planning and execution of promotional activities and marketplace accounts across Indonesia
- Partner with e-distributors and e-retailers in Indonesia to ensure flawless execution of strategic plans
- Work with customers to establish Joint Business Plans (JBPs) aligned with company and eCommerce channel strategies, and monitor monthly eCommerce performance
- Actively participate in and present during Quarterly Business Reviews with eCommerce customers
- Facilitate updates and training with cross-functional teams to ensure clear understanding of customer plans and strategies
- Optimize the Go-To-Market (GTM) strategy, including quarterly activity grid planning, development, and deployment
- Effectively collaborate with cross-functional teams for eCommerce activations
- Ensure clear communication of account promotion plans, terms and conditions, and spending plans
- Manage customer-level execution, negotiation, and engagement
- Maintain expense spending within budgetary allocations and policy guidelines
- Provide monthly data on initiatives, pricing, distribution, and competitive activity
- Develop shopper activities and promotional plans
- Achieve Net Sales targets and sustainably increase shopper penetration and conversion
- Monitor weekly performance closely to identify areas of success and improvement
- Analyze data to understand sales performance and demographic trends
- Monitor online and offline store ratings
Requirements
- Bachelor's degree in Business Administration, Marketing, Digital Marketing, or a related field
- 3–5 years of dedicated eCommerce management experience, ideally within the Fast-Moving Consumer Goods (FMCG) industry
- Strong background across Digital Marketing, Shopper Marketing, and Consumer Marketing strategies
- Demonstrated focus on consumer/customer needs
- Strong strategic planning and priority-setting capabilities
- Track record of effective operational execution
About the Company
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries, specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Its products are trusted in more households than any other brand in the world. The company fosters a culture that inspires its people to achieve common goals, guided by core values of Caring, Inclusive, and Courageous.
