About This Role
Leading operations and sales performance for the company's e-commerce business across various online channels is the core of this role. The manager will create commercial plans, manage daily execution, and take ownership of results for multiple Korean beauty brands and stores.
Responsibilities
- Lead operations and sales performance across Shopee, Lazada, TikTok Shop, Shopify, and other company-managed online channels
- Set sales targets and action plans by platform, store, brand, and SKU
- Track performance and address gaps promptly
- Plan and execute monthly campaigns, major sale events, product launches, bundles, vouchers, and platform promotions
- Manage pricing and promotional budgets with attention to product costs, platform fees, discounts, advertising, returns, and profitability
- Ensure product listings, descriptions, images, prices, stock availability, and store pages are accurate and updated
- Coordinate with Inventory and Fulfillment to forecast demand, allocate stocks, prevent overselling, and meet order dispatch requirements
- Work with Digital Marketing and Multimedia on campaign assets, paid advertising, affiliate activities, and livestream selling
- Coordinate with Customer Service to resolve customer concerns, improve ratings, and reduce cancellations and returns
- Lead, train, and evaluate the e-commerce team
- Assign clear responsibilities, deadlines, and measurable targets
- Submit accurate reports covering sales, profitability, advertising performance, inventory risks, campaign results, and next actions
Requirements
- At least three years of relevant e-commerce experience, including experience supervising a team or directly managing commercial performance
- Strong hands-on experience with Shopee, Lazada, and TikTok Shop Seller Centers
- Proven ability to manage multiple stores, brands, or product categories
- Demonstrated results in sales growth, campaign execution, store performance, or operational improvement
- Ability to calculate margins and assess whether a promotion remains profitable after all relevant costs
- Strong Excel or Google Sheets skills, including formulas, pivot tables, sales analysis, and reporting
- Experience with inventory forecasting, stock coordination, order fulfillment, and platform account health
- Ability to brief and coordinate marketing, creative, customer service, and warehouse teams
- Clear communication, sound judgment, strong follow-through, and attention to detail
- A degree in Business, Marketing, or a related field is preferred; relevant practical experience will also be considered
About the Company
I-Jin International Inc. operates a portfolio of Korean beauty brands including COSRX, Medicube, SKIN1004, AXIS-Y, Celimax, Abib, BBIA, Hueheal, and iSOI. Its Philippine e-commerce stores operate under CommalaxPH, SomeMoreKBeauty, and individual brand shops across multiple platforms.