About the role
As a JD Star Graduate Account Manager, you won’t just be managing existing relationships—you will be the driving force expanding our Joybuy cross-border marketplace ecosystem. You will scout, pitch, negotiate with, and onboard top-tier brands and merchants across Europe, helping them navigate complex international e-commerce landscapes. We’ll be sure to give you the learning and support you need to thrive in this is a high-impact, fast-paced commercial role that blends data analytics with proactive sales execution.
What You’ll Do (The Reality of the Role):
- Proactive Merchant Acquisition : Conduct targeted outreach, market mapping, and business development to identify potential high-value sellers for the Joybuy platform.
- Creative Pitching & Negotiation : Overcome merchant objections regarding logistics, compliance, and platform costs by confidently positioning our strategic advantages and ROI.
- Structured Business Analysis : Analyse merchant data, traffic performance, and market trends (CTR, CVR) to optimize onboarding strategies and pitch materials.
- Cross-Border Consulting : Act as a trusted advisor on international trade, helping European merchants understand supply chain mechanics, global compliance, and digital store operations.
- Deliver Measurable Results : Own clear commercial KPIs focused on outreach volume, merchant engagement quality, and successful onboarding conversions.
Who You Are (Our Ideal Candidate Profile):
- Studies : Recent graduate or graduating in 2026 in a Bachelor or Masters degree.
- Language : Native-level proficiency in the local market language with fluent professional English.
- A Structured Communicato r: You don't just speak well; you think logically. You can break down complex business problems into structured solutions
- Commercially Minded & Resilien t: You view rejection as a data point, not a setback. You have a natural curiosity for trade and relationship-building.
- E-Commerce Nativ e: You aren't starting from scratch. You already understand the baseline mechanics of online marketplaces through research or experiences.
- Agile Learne r: You possess the curiosity to quickly master changing platform rules, cross-border regulations, and competitor dynamics.
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