About the role
As a Dunkin’ Shift Lead, you’ll help keep the store running smoothly by supporting team members, assisting customers, and helping oversee shift operations.
What you’ll do:
- Lead by example and support team members during shifts
- Provide friendly, efficient service to every guest
- Assist with preparing food and beverages as needed
- Help ensure the store is clean, organized, and stocked
- Monitor shift operations and help resolve issues as they arise
- Support training and coaching of team members
What we offer:
- Flexible Scheduling
- Discounted beverages and meals
- Advancement Opportunities
- Paid Time Off
- 401(k) Retirement Plan
- Medical, Dental and Vision
- Rockstar Award Opportunities
What we’re looking for:
- Must be at least 18 years of age (or older, per applicable law)
- Previous food service or retail experience preferred
- Strong customer service and communication skills
- Ability to lead and support a team
- Ability to work in a fast-paced environment
- Strong attention to detail and reliability
Please note this position requires flexible availability (including mornings, evenings, weekends, and holidays), lifting up to 40 lbs., and standing for extended periods.
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