DTVB- Senior Sales Manager

The Senior Sales Manager is responsible for:

• Effectively present hotel benefits and features based on customer needs.
• Develops action plans and sets objectives for increased revenue and maximum profit for hotel management.
• Implements sales and marketing strategies necessary for attracting clients to patronize a hotel
• Carries out research and analysis to identify new markets and business opportunities

JOB RESPONSIBILITIES

The Sales Manager’s primary responsibilities will include:

• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.

• Serves as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, banquet services, etc

• Meet and exceed sales goals.

• Submit weekly and monthly sales reports.

• Arrange and conduct special events, site inspections and off-site presentations for potential clients.

• Participate in appropriate organizations, networking events and attend trade shows per market segment.

• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.

• Develop and continually enhance relationships with key corporate, business, government and travel industry accounts to maintain and increase our market share.

• Track activities in Hotel's sales and catering system including all notes, actions and details related to sales activities.

• Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day.

• Maintain accurate, legible records and files to ensure quality service and ensure repeat business.

• Participate in weekly marketing and sales meetings.

• Coordinate events with the client including, space requirements, times, equipment, etc.

• Knowledge of all hotel facilities and nearby attractions.

• Adhere to all work rules, procedures, and policies established by the hotel, including but not limited to, those contained in the employee handbook.

• Availability during peak operating times, i.e.: Weekends, Holidays and Special Events.

• At least 4 years of progressive hotel sales experience; or a 4 year college degree and at least 2 year of related experience; or a 2  year college degree and 3 or more years of related experience.

• Must be skilled in Windows, Company approved spreadsheets and word processing.