Driver Safety Hearing Officer

About This Role

This role involves conducting investigations, reexaminations, administrative hearings, and interviews related to driver safety. The officer analyzes and evaluates cases concerning medical requirements for commercial drivers, financial responsibility, fraud, negligent operator actions, Administrative Per Se, and Special Certificates, with a commitment to public service and road safety.

Responsibilities

• Conduct investigations, reexaminations, administrative hearings, and interviews
• Analyze and evaluate cases related to medical requirements for commercial drivers, financial responsibility, fraud, negligent operator actions, Administrative Per Se, and Special Certificates
• Write legal reports detailing case issues, findings, and decisions
• Verify evidence to make and submit findings of fact and conclusions to respondents, their representatives, and the records according to statute, case law, and DMV policies and procedures regarding driving privileges
• Render immediate decisions based upon hearing proceedings
• Issue appropriate written orders and notices of decision to customers
• Analyze and verify accuracy of administrative, medical, and legal documents
• Provide information at Driver Safety functions
• Maintain communication with law enforcement, medical professionals, courts, attorneys and others

Requirements

• Valid California Driver's License (CDL)
• Background investigation must be cleared prior to being hired
• Participate in the DMV Pull Notice Program

Nice to have:

• Excellent written/verbal communication, analytic/problem solving, and interpersonal skills
• Ability to follow verbal/written instructions
• Flexibility in work assignments
• Initiative to complete work independently or as part of a team
• Knowledge in Driver Safety Case Management System (CMS), Microsoft Office, and Outlook applications

Benefits

• Health benefits
• Vision benefits
• Dental benefits
• Retirement plans (CalPERS)
• Savings plans (401K and 457b)
• Leave benefits
• Insurance (such as group legal insurance and group long-term disability insurance)
• Employee assistance program

Important Details

• Schedule: 8:00 a.m. to 5:00 p.m.
• Work week: Monday through Friday
• Telework: Hybrid
• Application deadline: 2026-10-27
• Working conditions: Works in an office setting under artificial light; will operate basic equipment such as computer, printers, copiers, fax machines, telephone, and recording devices; may be required to infrequently travel for offsite training, conferences and meetings that may involve overnight stay