About This Role
This role provides assistance to transgender and gender non-binary (TGNB) patients in navigating medical and supportive service systems related to recovery care. The Doula Surgery Integrated Health Navigator will help patients through their journey.
Responsibilities
- Perform assessments and develop a personalized care plan
- Develop relationships with community organizations supporting TGNB communities
- Conduct outreach activities to include community visits and consults
- Follow up appointments
- Assist in the development of health education materials focused on the health needs and concerns of TGNB communities
Requirements
- High school diploma or GED preferred
- Direct TGNB service experience or relevant TGNB life experience
- Experience in social services, case management and/or entitlements work preferred, specifically with TGNB, LGB, and HIV-affected communities
- In-depth knowledge of health and social issues facing the TGNB community and familiarity with service and resources available
- Knowledge of transgender surgical procedures, WPATH standards of care and NY state TGNB health insurance requirements preferred
- Strong computer competency, including knowledge of MS Office programs, internet-based research, and capacity to work with Electronic Medical Records and Computerized Appointment
- Ability to work with diverse populations, including people living with severe and persistent mental health diagnoses, PLWHA and people with addiction histories
- Ability to work independently while being team-focused
- Strong communication and interpersonal skills
- Ability to remain calm, focused, and helpful under stress; ability to multitask
- Excellent attention to detail
- Commitment to the mission of Callen-Lorde Community Health Center
Nice to have:
- Bilingual (Spanish/English) preferred
Benefits
- Comprehensive benefits package including an exceptional low cost medical plan option for you, your spouse/domestic partner and/or your family
- Dental insurance
- Vision insurance
- No cost life insurance
- Short- and long-term disability insurance
- Flexible Spending Account
- Tuition Assistance
- Commuter benefits
- Generous paid time off plan
- 403B retirement savings plan
Important Details
- Schedule: Monday-Friday, some evening/weekend hours may be required
About the Company
Callen-Lorde is the global leader in LGBTQ+ healthcare. It has been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. The organization also pioneers research, advocacy and education to drive positive change around the world.
