This temporary position as a Doula Perinatal Care Navigator is an integral part of the obstetrical team, supporting mothers through antepartum, intrapartum, and postpartum care. The role involves visiting mothers during prenatal appointments, attending births, and providing postpartum support in the clinic or through home visits. It suits a compassionate individual with completed doula training and a passion for women's health.
Responsibilities
Visit with mothers during routine prenatal visits
Attend births
Provide postpartum support in the clinic or with home visits
Be trained as a prenatal/postpartum doula and matched with a panel of obstetrical patients to follow through prenatal and postpartum care
Receive training as a lactation counselor
Receive training as a medical interpreter
Confidently communicate with hospitals and other outside medical institutions to advocate for prenatal patients, additionally assisting in scheduling obstetric ultrasounds and referrals
Empower patients by encouraging them to be the primary agent in seeking wellness
Connect patients to community resources and programs or internal referrals such as social services and behavioral health
Complete charting in the electronic medical record and see each patient during prenatal visits as much as possible
Work efficiently to decrease patient waiting time
Be encouraging, positive, and constructive in interactions with team members
Give feedback and contribute ideas to the team
Be approachable and teachable, receiving constructive criticism well
Keep work area neat and organized
Document in the medical record the progress report from labor and delivery clearly and in a timely manner
Provide continuous emotional, physical, and informational support to mothers before, during, and after childbirth
Answer questions and provide guidance in a non-judgmental manner
Remain calm and provide emotional support in potentially high-stakes and stressful situations
Attend prenatal visits to get to know the mother and her birth preferences
Keep up to date on childbirth support, birthing techniques, pre and post-natal care by conducting research, connecting with other doulas and mothers and attending workshops and lectures
Practice according to a biblical ethical worldview, ascribing sacred value to all human life from the time of conception, and accordingly not refer for elective pregnancy terminations
Assess psychological needs of patients and make referrals to behavioral health as needed
Assess social needs of patients and refer to social services or outside resources as appropriate
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Provide effective spiritual intervention with patients, sharing hope and salvation through Jesus Christ, sharing helpful Biblical instruction and scriptures, praying for patients, and connecting/referring to Christian churches as appropriate and according to the leading of the Holy Spirit, motivated always by love
Avoid taking advantage of status and privilege as a doula as an opportunity for spiritual coercion or manipulation
Give spiritually uninterested or antagonistic patients greatest respect and appropriate space, continuing to provide exemplary care
Serve all patients in a Christ-like manner, with respect, humility, love, and self-control
Communicate directly and in a timely fashion with co-workers to resolve conflicts/disagreements
Avoid negative comments in the hearing of others; refrain from discussing any information critical of anyone in the hearing of uninvolved persons
Express enthusiasm, contribute to the morale of other staff
Effectively explain to patients his/her role as a doula
Seek supervision and input from the obstetrical provider of the patient
Operate within the training that has been provided
Seek all appropriate co-signatures in a timely fashion
Use administrative time effectively
Participate in staff devotions daily
Lead devotions periodically
Contribute to the spiritual life of staff
Be accountable to and active in a Bible-teaching church congregation
Suggest improvements and work to help implement practice improvements
Requirements
Completed doula training
Passionate about women's health and perinatal care
Ability to multitask and manage schedules for multiple patients
Desire to attend deliveries and postpartum home visits
Demonstrates lifestyle consistent with Biblical standards
Ability to communicate effectively with other health care professionals
At work or staff meeting on time
Communicates with supervisor if more than 10 minutes late
Checks and responds promptly to urgent care-related calls and messages
Bilingual in Spanish and English
Exceptional communication and interpersonal skills
A good active listener
Able to provide practical advice with interpersonal and cultural sensitivity
A natural ability to nurture and guide
Compassionate, patient, and kind
Self-directed and motivated
Exceptional organizational and interpersonal skills, with attention to detail required
Strong oral/written communication is required
Establishes and maintains open lines of communication with other staff
Ability to work collaboratively in a team
Maintains discretion and confidentiality in communicating with others
Seeks to serve Christ and proclaim the gospel in word and deed
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance
Important Details
Employment type: Part Time or Full Time
Contract: Temporary Position
About the Company
Esperanza Health Center is a multi-cultural ministry providing holistic healthcare to the Latino and underserved communities of Philadelphia, compelled by the love of God in Christ Jesus, in cooperation with the Church and others.
Founded in 1989, Esperanza Health Center is a faith-based, bilingual community health center with three sites serving our north Philadelphia communities: Hunting Park, Kensington, and Fifth Street.
