This role involves providing emotional support and physical comfort during childbirth as a labor doula, or offering emotional and educational care to mothers and families during the postpartum period as a postpartum doula. The position requires a compassionate individual dedicated to supporting families through significant life transitions.
Responsibilities
Perform assigned labor support tasks under the direction and supervision of a designated Associate Registered Nurse after completing a labor support training seminar
Demonstrate competence to provide developmentally appropriate care/treatment for infant, child, adolescent, adult, and geriatric patient populations
Recognize the need for safety measures and take appropriate action to prevent injury
Organize the patient's environment and assist with personal hygiene
Assist patients in ambulation and position patients for comfort
Assist patient and/or family in using non-pharmacological measures for pain management
Provide labor support in a non-judgmental manner
Respect patient/family wishes for their childbirth experience
Perform follow-up visits with patients
Make home visits as requested by patients
Offer education, companionship, and nonjudgmental support during the postpartum period
Assist with newborn care, family adjustment, meal preparation, and light household tidying
Offer evidence-based information on infant feedings, emotional and physical recovery from birth, infant soothing, and coping skills for new parents, and make appropriate referrals when necessary
Demonstrate behaviors, philosophies, and values that uphold the ideals and enhance the image of Lexington Medical Center
Maintain confidentiality of patients, personnel, and system information
Maintain and respect patients' privacy
Respect patient "Bill of Rights"
Function as a patient advocate
Maintain a courteous and professional manner in dealing with patients, visitors, medical staff, and fellow employees
Present a professional appearance in dress and grooming, adhering to the Dress Code and maintaining personal hygiene and cleanliness appropriate to contact with patients, visitors, and co-workers
Participate in peer review
Demonstrate responsibility for sharing constructive feedback with peers regarding their practice
Attend and participate in 50% of doula meetings
Demonstrate initiative in getting information regarding content of missed meetings, such as reading minutes
Demonstrate receptiveness to change and maintain a positive attitude through the change process
Work in a cooperative manner that fosters favorable relations between employees and patients, patients’ families, visitors, fellow employees, and the medical staff
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Accept chain of command, supervision, and constructive criticism
Exhibit commitment and pride through personal example by speaking positively about LMC, the department, employees, and guests
Contribute to teamwork and create harmonious, effective, and positive working relationships with others by responding to requests cooperatively, speaking respectfully to other employees and guests, assuming responsibility, and offering assistance
Respect, understand, and respond with sensitivity to employees and guests by treating others as one would wish to be treated
Resolve conflicts and problem-solve by remaining calm, listening carefully, acknowledging the problem's validity, attempting to identify solutions, and attempting to deliver more than expected
Exhibit telephone courtesy by answering promptly with proper name and department, speaking with a pleasant tone, transferring calls correctly, and attending to calls on hold in a timely manner
Maintain confidentiality by discouraging gossip and using discretion when discussing patient, work, or LMC related information with others
Utilize the service recovery process to resolve complaints (GIFT)
Contribute to the effectiveness of the patient care team through the timely completion of assignments
Demonstrate ability to utilize time effectively
Provide ongoing reports of patient progress and status in completion of work assignment to Associate Care Manager/Registered Nurse
Demonstrate initiative in completing unassigned tasks beneficial to units
Contribute to recruitment and retention of Doulas
Conservatively utilize and appropriately account for supplies and equipment
Participate in maintaining a safe and clean environment
Demonstrate knowledge of use and care of equipment
Display appropriate skills in the use and maintenance of assigned equipment
Recognize and report malfunctioning or unsafe equipment to appropriate persons
Follow through with appropriate disposition of used equipment
Communicate effectively with health care team members and patients, families, and visitors
Report pertinent data to the Associate Care Manager/Registered Nurse
Communicate effectively with hospital personnel
Report observations relevant to patient needs to Associate Care Manager/Registered Nurse
Utilize channels of communication according to hospital policy and direct questions and problems to the appropriate persons at the appropriate time
Share information regarding supplies, equipment, and unit problems or accomplishments
Communicate effectively with other health care team members by being able to use system supports for conveying information, such as computer and tube system
Participate in care conferences with other health care team members
Communicate with peers to share knowledge and skills
Complete birth records in a timely manner
Participate and contribute to the departmental and organizational PI process
Participate in Performance Improvement activities
Identify ineffective routines, interventions, systems, etc., which do not contribute to desired or identifiable outcomes and take action to change these practices
Participate in interdisciplinary monitoring and evaluation of patient needs
Contribute to the development and revision of standards as needs are identified
Identify and utilize information from monitors and research to effect changes in practice
Facilitate change in a positive manner
Contribute and participate in the evaluation of new systems
Requirements
High School Diploma or Equivalent (may be considered if currently enrolled in GED classes)
Completion of Certified Doula Training workshop
Benefits
Day ONE medical, dental, and life insurance benefits
Health care and dependent care flexible spending accounts (FSAs)
Enrollment into the 403(b) match plan day one, with LHI matching dollar for dollar up to 6%
Employer-paid life insurance equal to 1x salary
Employee may elect supplemental life insurance with low-cost premiums up to 3x salary
Adoption assistance
Employer-paid short-term disability and long-term disability coverage after 90 days of eligible employment for full-time employees
Tuition reimbursement
Student loan forgiveness
Important Details
Schedule: PRN (as needed)
About the Company
Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals, and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually, and is the region's third largest employer. Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.
