About the role
Job Location: Banana Island Resort Doha By Anantara
Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
The Doorman is responsible for greeting and assisting residents, guests, and visitors at the entrance of a residential or commercial building. They provide a high level of customer service, ensure security protocols are followed, and maintain a professional and welcoming environment.
Key Responsibilities
- Greet and welcome residents, guests, and visitors in a courteous and professional manner.
- Open doors and assist with packages, luggage, or deliveries as needed.
- Monitor the entrance and exit of the building to ensure security and access control.
- Maintain a log of visitors, deliveries, and service personnel.
- Communicate with concierge, security, or building management regarding resident needs or unusual activity.
- Assist with calling taxis, ride shares, or giving directions when requested.
- Handle basic inquiries and provide information about building services or amenities.
- Ensure the lobby and entrance area remain clean, orderly, and presentable.
- Respond quickly to emergencies or incidents and follow proper reporting procedures.
Qualifications Qualifications:
- High school diploma or equivalent.
- Prior experience in customer service, hospitality, or security preferred.
- Excellent communication and interpersonal skills.
- Professional appearance and demeanor.
- Ability to remain alert, courteous, and calm under pressure.
- Physically able to stand for extended periods and lift light items if needed.
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