About This Role
Driving sales growth, improving operational efficiency, and enhancing overall retail performance are the core goals of this District Manager role. This position works closely with headquarters departments to ensure the achievement of sales targets, operational standards, and customer service excellence.
Responsibilities
- Lead, coach, and motivate Branch Managers/showroom sales teams to maximize sales performance and customer service
- Develop and execute sales strategies, promotional activities, roadshows, and in-store campaigns to drive sales and increase customer traffic
- Provide product knowledge, sales technique, and customer service training to showroom staff
- Identify performance gaps and provide continuous coaching, counseling, and guidance to the sales teams
- Monitor manpower planning, attendance, discipline, and staff performance across assigned outlets
- Ensure proper management of stock, inventory, product display, and showroom facilities
- Work closely with HQ departments including Marketing, HR, Operations, and Warehouse to ensure smooth retail operations
- Prepare and submit regular sales and outlet performance reports, highlighting key issues, achievements, and improvement plans
Requirements
- SPM, Diploma, or Degree in Business Studies, Marketing, Retail Management, or a related field
- Minimum 3–5 years of experience in retail management, sales, or operations, preferably with multi-outlet management experience
- Experience managing multiple retail outlets/branches with responsibility for sales targets and team performance
- Proven ability to lead, coach, and motivate sales teams to achieve business targets
- Possess own transport and willing to travel between assigned outlets
- Willing to work on weekends and Public Holidays, according to retail business requirements
- Experience in consumer retail, furniture, lifestyle, electrical, healthcare, massage/wellness, or other showroom-based retail businesses is an added advantage
