About This Role
Leading multiple Scooter's Coffee locations, this role is about developing strong store leaders, growing the business, and creating a thriving culture. You will ensure the company serves amazing people, amazing drinks, amazingly fast.
Responsibilities
- Lead and support 5-6 Scooter's Coffee locations
- Hire, train, and retain strong store leaders, developing a pipeline of talent for future growth
- Work side-by-side with managers in-store to coach, develop, and support them, especially during high-energy morning rushes
- Create a positive, people-first culture by holding teams accountable to Scooter’s Core Values: Integrity, Love, Humility, and Courage
- Ensure stores meet or exceed performance goals, delivering exceptional speed, service, and quality
- Spot issues, such as high turnover, subpar service, or behavior not aligned with Core Values, and take quick action to fix them
- Identify and resolve bottlenecks that hinder speed, staffing, or operations
- Manage district-level budgets and use company tools to drive efficiency
- Uphold brand standards in store cleanliness, organization, and overall appearance
- Recognize wins, coach through challenges, and bring contagious positivity every day
Requirements
- Proven experience leading multiple units in food service, coffee, or retail
- Passion for coaching and developing others
- Strong problem-solving and critical thinking skills
- Effective time management and organization, even in high-volume environments
- Tech-savvy with working knowledge of Excel and Google Workspace tools
- A collaborative, team-oriented mindset
- Ability to give clear feedback, set goals, and drive accountability
- Strong interpersonal and communication skills
- Valid driver’s license and flexibility to travel between store locations regularly
- 2 years of multi-unit management experience
- Driver's License and reliable transportation
Benefits
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Important Details
- Reports To: Regional Manager
- Travel Required
- Schedule: Flexibility required to meet operational needs
About the Company
Scooter's Coffee is guided by its Core Values: Integrity, Love, Humility, and Courage. The company believes in helping its people grow, creating amazing experiences, and showing up with heart.
