District Manager

About This Role

Leading multiple Scooter's Coffee locations, this role is about developing strong store leaders, growing the business, and creating a thriving culture. You will ensure the company serves amazing people, amazing drinks, amazingly fast.

Responsibilities

• Lead and support 5-6 Scooter's Coffee locations
• Hire, train, and retain strong store leaders, developing a pipeline of talent for future growth
• Work side-by-side with managers in-store to coach, develop, and support them, especially during high-energy morning rushes
• Create a positive, people-first culture by holding teams accountable to Scooter’s Core Values: Integrity, Love, Humility, and Courage
• Ensure stores meet or exceed performance goals, delivering exceptional speed, service, and quality
• Spot issues, such as high turnover, subpar service, or behavior not aligned with Core Values, and take quick action to fix them
• Identify and resolve bottlenecks that hinder speed, staffing, or operations
• Manage district-level budgets and use company tools to drive efficiency
• Uphold brand standards in store cleanliness, organization, and overall appearance
• Recognize wins, coach through challenges, and bring contagious positivity every day

Requirements

• Proven experience leading multiple units in food service, coffee, or retail
• Passion for coaching and developing others
• Strong problem-solving and critical thinking skills
• Effective time management and organization, even in high-volume environments
• Tech-savvy with working knowledge of Excel and Google Workspace tools
• A collaborative, team-oriented mindset
• Ability to give clear feedback, set goals, and drive accountability
• Strong interpersonal and communication skills
• Valid driver’s license and flexibility to travel between store locations regularly
• 2 years of multi-unit management experience
• Driver's License and reliable transportation

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Important Details

• Reports To: Regional Manager
• Travel Required
• Schedule: Flexibility required to meet operational needs

About the Company

Scooter's Coffee is guided by its Core Values: Integrity, Love, Humility, and Courage. The company believes in helping its people grow, creating amazing experiences, and showing up with heart.