Leading General Managers and their teams to deliver excellent customer service and achieve sales and profit targets is the core of this District Manager role. The position involves working within company values and policies, and it suits a leader who can drive performance across multiple restaurant locations.
Responsibilities
Build a culture of People First through engagement, recognition, and living company values
Ensure a bench of top performers by executing training and development programs, implementing robust succession plans, and fostering continuous learning and professional growth
Drive sales and profit performance by providing support and operational expertise
Create a strategic calendar aligned with period and quarterly goals to maximize time and show progress
Connect with restaurants to discuss daily business performance conversations, teaching and coaching on expectations
Increase sales by teaching and coaching teams to provide outstanding food safety, product quality, friendliness, cleanliness, accuracy, and speed of service
Measure performance by conducting CMX audits on each restaurant per required timelines by brand
Ensure restaurants are properly staffed at all levels with high-quality, well-trained, friendly teams
Actively recruit and hire for management vacancies while building and maintaining a robust talent bench to support future growth
Ensure schedules are written to hit labor targets without sacrificing customer service
Attain the Annual Operating Plan by conducting monthly business reviews to ensure profitability
Focus on P&L analysis, scorecards, food and labor attainment of restaurants using proactive data insights
Review weekly, period, and quarterly financials/KPIs, ensuring controls are in place and reported numbers are accurate
Communicate effectively regarding manager performance, action plans, progress, and opportunities
Hold outliers accountable to defined goals for continued improvement
Provide situational leadership by engendering excitement, enthusiasm, a positive mental attitude, and commitment to company objectives
Set an example by maintaining an excellent working knowledge and a high level of proficiency in all phases of restaurant operations
Ensure all marketing plans are executed, including proper installation of marketing materials and menu elements, in-store and online
Schedule and lead all new product training
Audit inventory at each restaurant per brand requirements
Ensure correct inventory levels are kept, and all equipment is maintained in excellent condition through the use of approved vendors
Requirements
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
High School Diploma or equivalent required
6+ years of experience with any combination of restaurant management operations experience and education
Certified in any provincial or local food and/or alcohol handling where required
Demonstrates ability to develop and execute strategic planning, organization, and financial acumen that drives business growth and profitability across multiple locations
Experience in leading and developing high-performing teams, including building a strong talent management and bench planning strategy
Experience creating a talent pipeline, attracting and retaining top talent, and fostering a culture of accountability and high performance
Excellent communication with effective messaging and interpersonal skills, with the ability to influence and interact effectively with all levels of the organization, external partners, and customers
Strong knowledge of local, state, and federal regulations related to food safety, labor laws, and licensing
Alcohol compliance for relevant brands
Experience in driving operational excellence, customer service, and continuous improvement, including developing and implementing best practices, standard operating procedures, and performance metrics
Advanced strategic problem-solving skills and the ability to make decisions quickly in a fast-paced and dynamic environment
Strong organizational and time-management skills, detail-oriented and proactive, with the ability to manage multiple tasks simultaneously and prioritize effectively
Proficiency in a range of technology applications, including restaurant management software, and Microsoft suite: Outlook, Excel, and PowerPoint
Flexibility to work all shifts including evenings, weekends, and holidays, and to travel as needed to support business needs
Ability to perform all functions at the restaurant level, including long periods of walking, standing on hard surfaces, bending, stooping, twisting, lifting products and supplies weighing 45 pounds
Repetitive use of hands and arms to reach for, grasp, and manipulate objects is required
Finger dexterity is required for cash register and computer use
Ability to tolerate constant exposure to cold and hot restaurant equipment
Ability to tolerate moderate to loud noise throughout the day
Nice to have:
2-Year Degree
Leadership experience within a corporate structure
At least 2 years as General Manager
Experience in a multi-unit restaurant environment
Experience working in a growth organization
Important Details
Direct Reports: General Manager
Travel: Valid Driver's License and ability to drive to locations per brand requirements; must be able to spend at least 75% of their time working in their assigned restaurants in the North Atlanta, GA area
About the Company
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. The company aims to ignite and nourish flavorful experiences, believing that food is much more than a staple—it’s an experience. Arby's provides an opportunity to prioritize growth and development while having fun, with a goal to be the best in the business.
