About This Role
Leading multiple salon locations and developing future leaders is the core of this district manager position. The role suits an experienced, high-energy individual who enjoys coaching others, improving business performance, solving problems, and creating a thriving culture for employees and customers.
Responsibilities
- Drive membership growth, retail sales, wellness utilization, customer retention, and overall profitability
- Analyze business trends and create action plans that improve results
- Coach leaders and teams to achieve and exceed key performance indicators
- Ensure company promotions and initiatives are executed successfully
- Maintain exceptional operational standards across every location
- Conduct regular store visits focused on coaching, accountability, and execution
- Ensure stores consistently deliver an outstanding customer experience
- Monitor compliance, equipment readiness, merchandising, and operational consistency
- Recruit, develop, coach, and retain exceptional Salon Directors and future leaders
- Conduct regular one-on-one coaching and performance discussions
- Build leadership pipelines and succession plans
- Foster a positive, high-performance culture centered on accountability, development, and recognition
- Monitor payroll, labor, inventory, profitability, and controllable expenses
- Utilize reporting and business analytics to identify opportunities and solve operational challenges
- Present district performance, trends, and action plans to senior leadership
- Make thoughtful business decisions that balance people, operations, customer experience, and financial performance
Requirements
- Experience leading multiple retail or service locations
- Loves coaching, mentoring, and developing leaders
- Understands sales performance, business analytics, and operational excellence
- Can build strong relationships while holding people accountable
- Thrives in a fast-paced, ever-changing environment
- Thinks like a business owner and enjoys solving problems
- Is organized, self-motivated, and driven to achieve results
- Communicates professionally and confidently with leaders at all levels
- Valid driver's license and reliable personal vehicle
- Ability and willingness to travel regularly throughout the assigned district
Nice to have:
- Multi-unit leadership experience
- Retail, sales, hospitality, fitness, beauty, wellness, restaurant, or service industry leadership experience
- Strong leadership, coaching, and communication skills
- Experience managing KPIs, staffing, scheduling, payroll, inventory, and operational performance
Benefits
- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Monthly performance bonus opportunities
- Commission opportunities
- Annual merit review and compensation growth opportunities
- Medical, dental, and vision insurance
- Paid Time Off (PTO)
- Paid holidays
- Automobile reimbursement
- Employee rewards and recognition programs
- Complimentary Palm Beach Tan & Wellness services
- Employee discounts on premium skincare and wellness products
- Leadership development, coaching, and advancement opportunities
About the Company
Palm Beach Tan is the nation's largest indoor tanning and wellness franchise, with hundreds of locations across the United States. The local organization operates salons throughout Oregon, Washington, Northern California, and the St. Louis region. They invest heavily in leadership development, promote from within, and empower District Managers to make meaningful business decisions.
