About This Role
Directing the overall operations of an assigned group of communities within a geographic region is the core of this role, overseeing significant revenue. This position involves providing short-term tactical direction and oversight, developing short-term improvements, and implementing company-wide programs across various operational areas.
Responsibilities
- Develop long-range objectives and strategies for each community within the region
- Develop annual operating budget, including census, payroll, staffing, and capital forecasts
- Monitor and assess compliance with financial forecasts, productivity, and goal achievement
- Determine areas needing cost reduction and program improvement and implement changes as needed through the Executive Directors at each community
- Implement company-wide programs at communities in the areas of dining, asset management, finance, human resources, and other operational areas
- Enhance appropriate communication between the communities and the divisional/corporate offices
- Work with community management to implement sales and marketing activities and strategies to maximize occupancy
- Assure that resident services reflect the highest quality in conformance with federal and state law and company standards
- Enhance the quality of resident care by working with the functional team members in nursing, life enrichment, dining services, housekeeping, and maintenance as needed
- Evaluate, monitor, and enhance public relations efforts at each community
- Assist all regional offices with preparation for state survey and licensing
- Assure that all regional communities conform to qualitative and quantitative operating standards
- Directly supervise and evaluate performance of Executive Directors within region
- Update, train, and coach staff as necessary to maintain high standards of quality care, financial accountability, and business growth
- Influence change in a positive manner within the assisted living industry through involvement with trade associations, regulatory agencies, and state executive and legislative officials
- Partner with regional and community operations teams to oversee the overall health and safety program and practices for the region and maintain a safe environment for the residents, associates, and families
Requirements
- Bachelor's Degree in Healthcare, Gerontology, Business or other related field
- Minimum of seven to ten years experience in Operations, Marketing, Financial Planning, and Human Resources Management in a management role; or equivalent combination of education and experience
- Valid driver's license
- Ability to work some evenings/weekends
- Ability to travel frequently by air or car
