Distribution Supervisor

Build Your Career with Ashley Furniture - Where Innovation Meets Comfort

Who We Are: At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.

If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

Summary: The Warehouse Supervisor is responsible for overseeing all daily warehouse operations in a fast-paced distribution environment, including receiving, stocking, picking, inventory management, and customer pick-up services. This role ensures operational excellence by supervising warehouse team members to meet productivity goals while maintaining the highest standards of safety, quality, and customer service.

Responsibilities:

• Team Supervision & Performance Management
  Supervise and monitor daily warehouse activities including receiving, stocking, picking, assembling, conditioning, inventory handling, and delivery.
  Ensure team members meet pieces-per-hour goals while maintaining safety and quality standards.
  Define quality and performance measures, monitor execution of strategies, and drive continuous improvement.

• Safety & Compliance Management
  Implement and enforce warehouse safety and security programs and activities.
  Conduct daily evaluations of housekeeping, security, and sanitation levels.
  Ensure compliance with all OSHA regulations and company safety rules and procedures.
  Inspect physical conditions of warehouse and equipment, reporting maintenance, repair, or replacement needs.

• Quality Assurance & Operational Standards
  Enforce standard operating procedures for picking, receiving, handling, storing, and salvaging products.
  Conduct receiving audits and physically inspect product locations for errors or quality issues.
  Review 6S evaluation scores to ensure sustainability of operational processes.
  Prevent damage to product, equipment, and facilities.

• Customer Service & Pick-Up Operations
  Supervise customer pick-up tasks including locating, picking, inspecting, and loading product.
  Ensure proper conduct, presentation, and professionalism when working with customers.
  Verify employees utilize appropriate customer service techniques to resolve needs, complaints, and issues within company guidelines.

• Training & Employee Development
  Educate and mentor staff in best practices for receiving, storing, and picking products.
  Conduct training sessions and assist with employee development programs.
  Monitor team members' adherence to dress code and professionalism standards.

• Inventory Management & Product Consolidation
  Oversee product consolidation activities.
  Ensure accurate inventory handling and storage procedures are followed.
  Audit product movement and location accuracy.

• Core Values & Professional Standards
  Demonstrate company Core and Growth Values in all job functions.
  Enforce day-to-day operational standards and professionalism throughout the warehouse.
  Maintain warehouse security, cleanliness, and organization.

Qualifications:

Education
High School Diploma or equivalent.

Experience
1 year working in a warehouse environment required.
1-10 months of inventory control preferred.
6 months of supervisory experience.

Work Environment:
This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety-sensitive operations and may include various shift schedules to support production and distribution needs.

Schedule:
6:00am-4:30pm Monday- Friday; some weekends as needed.

Benefits We Offer:

• Health, Dental, Vision, Employee Assistance Program
• Paid Time Off; increases with years of service
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Tuition Assistance
• Ashley Wellness Centers (location specific)
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values:

• Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.
• Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.
• Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.
• Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.
• Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.
• Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.
• Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.

We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.

Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.

Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.