About This Role
The Distribution Center Senior Manager is responsible for the day-to-day operational excellence of the site, ensuring consistent application of standard operating procedures and policies, and achieving Key Performance Indicators. This role manages site financials, including P&L, and leads all employment-related activities for the site team members. Initially, this role will provide short-term site leadership to vacant or underperforming distribution centers as needed before being placed long-term at a facility. The role requires flexibility and adaptability as the distribution business model continues to evolve.
Responsibilities
- Manage labor, delivery, and other variable costs within the Distribution Center to align with annual business plans
- Drive team member accountability and performance, ensuring company policies are administered appropriately
- Drive company safety initiatives to ensure safe and on-time delivery of products to customers, inclusive of specific safety performance requirements (TRIR-Total Reportable Incidence Rate and Preventable Accident rates)
- Collaborate with Wholesale and Franchise sales teams to meet established service level agreements and identify opportunities for improved customer service
- Drive initiatives that foster an Employer of Choice environment and employee experience
- Collaborate with cross-functional teams to achieve operational goals for the site
- Ensure compliance with company and regulatory training to ensure that staff is equipped to perform assigned duties
- Partner with Human Resources to lead the execution of employment cycle activities for team members within the site, including hiring, training, performance management, and succession
- Observe operations with a critical eye, bringing forth ideas for continuous improvement updates or redesigns of Standard Operating Procedures to improve efficiency, cost, or customer satisfaction
- Lead implementation of building initiatives related to technology, cost containment, inventory management, safety, training, engagement, etc.
- Ensure successful adoption of new behaviors and skills needed for new expectations
- Ensure appropriate staffing levels and allocation to meet operational and financial goals while maintaining a standard of excellence in customer service
- Other duties as assigned
Requirements
- 4-year degree in Logistics, Supply Chain Operations, Business, or other related disciplines is preferred or equivalent experience in a warehouse distribution or transportation environment
- Demonstrated management experience including leadership and motivational ability, time management and organizational skills, training, coaching, and counseling preferred
- Proficient in computer programs including Microsoft Office, Word, PowerPoint, Excel, Outlook, etc.
- Ability to work well under pressure (prioritize, manage time, maintain composure)
- Knowledge of Lean methodology and proven success driving change in a dynamic environment
- Minimum of five (5) years relevant experience
- Safety 1st Mentality
- Strong verbal and written communication skills
- Must be able to repetitively lift up to 50 pounds while bending and twisting
- Must maintain a current driver’s license
- Ability to work a flexible schedule including nights, holidays, and weekends, as needed
- 24/7 access to cell phone, email, and security system in case of an emergency
- High level of professional integrity
Nice to have:
- ERP system and Routing Software experience
- Bilingual in Spanish/English
Benefits
- Market competitive compensation
- 401(k) and Roth with company match
- Immediate 100% vesting
- Comprehensive benefits including medical, dental, and vision
- Company paid short term disability and employer subsidized long term disability
- Company paid life insurance
- Discounted tire purchasing
- Tuition reimbursement
- Employee assistance program
- Generous paid vacation and paid time off
- Customizable voluntary benefits
Important Details
- Ability to relocate is required
About the Company
For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida, with $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico. TBC markets on a wholesale basis to regional tire chains and distributors serving independent tire dealers and with proprietary brands of tires specializing in passenger, commercial, farm, and specialty tires. In 2005, TBC Corp. was purchased by Sumitomo Corporation of America (SCOA), the largest subsidiary of Sumitomo Corporation, one of Japan’s major integrated trading and investment business enterprises. In 2018, Michelin, the largest tire manufacturer in Europe, invested in the company, which is now a 50:50, privately held joint venture between Sumitomo and Michelin. The company's values are Integrity, Teamwork, People-Focused, Accountability, and Leave Everything Better.
