Dispatcher

About This Role

This role is responsible for ensuring that transportation operations have the necessary coverage to meet scheduling demands. It involves resolving transportation scheduling problems to ensure all routes are covered efficiently and cost-effectively.

Responsibilities

• Develop schedules (e.g., routes, workload, special trips, driver training) to determine driver and equipment requirements
• Communicate information and instructions to drivers (e.g., schedules, route changes, road conditions, accidents, emergencies) to advise them on situations that may impact scheduled transportation services
• Coordinate the scheduling of vehicles to meet overall transportation requirements
• Recommend policies, procedures, and/or actions as needed and/or assigned to provide direction and/or make decisions that enhance transportation services
• Respond to inquiries from customers, drivers, and vendors relating to routes, deliveries, and appointments to resolve transportation logistics
• Assist in various duties as needed and/or in the absence of the Transportation Manager to ensure the effective and efficient performance of the department
• Perform other duties as assigned

Requirements

• High School diploma or General Education Development (GED) required
• Prior work experience of 1 to 2 years in a transportation environment preferred
• Good written and verbal communication skills
• Strong team player
• Computer proficiency in Microsoft Office Suites
• Strong customer service orientation
• Ability to handle multiple tasks in a time-sensitive atmosphere
• Familiarity with US Department of Transportation (DOT) regulations pertaining to the transportation of hazardous and non-hazardous materials

Benefits

• Paid time off policies
• Health, dental, vision, life insurance
• Savings accounts
• Tuition reimbursement
• Paid volunteering
• Employer-sponsored 401(k) plan

About the Company

Veolia in North America is a top-ranked environmental company, the country

’s largest private water operator and technology provider, and a leader in hazardous waste and pollution treatment. It offers a full spectrum of water, waste, and energy management services to commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.