About This Role
This role involves coordinating the movement of a fleet across multiple cities, with a primary focus on the Dallas market, and managing intermodal containers in compliance with company guidelines and customer expectations. It suits an experienced intermodal dispatcher with a strong background in dispatching and excellent problem-solving skills.
Responsibilities
- Manage fleet operations by scheduling and dispatching vehicles efficiently
- Manage and coordinate the movement of intermodal containers in compliance with company guidelines and customer expectations
- Utilize transportation management systems to track shipments and monitor delivery schedules
- Communicate effectively with drivers and clients to provide updates on delivery status
- Analyze logistics data to optimize routes and improve overall efficiency
- Maintain accurate records of shipping and receiving activities
- Employ GPS technology to monitor vehicle locations and ensure timely arrivals
- Handle phone systems with professionalism, addressing inquiries from clients and drivers promptly
- Collaborate with team members to resolve any issues that may arise during transportation processes
- Work with drivers, warehouses, and customers to optimize scheduling and ensure on-time performance
- Resolve any operational issues promptly to minimize delays and optimize efficiency
- Track shipments and manage driver dispatch across multiple cities with a primary focus on the Dallas market
- Provide clear communication to drivers, customers, and the management team regarding any scheduling changes or updates
Requirements
- 2+ years of intermodal dispatching experience
- Proven experience in dispatching or logistics management
- Geographical knowledge and work experience in Kansas City
- Familiarity with fleet management practices and transportation planning
- Strong phone etiquette and communication skills for effective interaction with various stakeholders
- Ability to analyze data and make informed decisions quickly
- Knowledge of shipping and receiving processes
- Proficiency in using GPS systems and other relevant technology
- Must be detail-oriented, organized, and able to work under pressure
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Willing to travel as requested by the Company for training and other needs; percentage of travel time expected to be less than 25% each year
- 3 years of intermodal dispatching experience (Required)
Benefits
