About This Role
This non-sworn position within the agency provides essential support by developing a thorough knowledge of law enforcement service terminology. The individual must possess strong clerical skills, work effectively with others, operate a communications radio proficiently, and handle sensitive matters with confidentiality.
Responsibilities
- Answer and direct non-emergency telephone calls
- Take messages
- Keyboard and file documents
- Maintain agency records
- Write correspondence
- Assist in providing community-based law enforcement services through timely and accurate clerical and communication support
- Answer inquiries from the public, resolve issues, and direct people to the proper resource
- Maintain sensitivity and provide equal services without regard to race, religion, gender, or cultural group
- Establish and maintain positive, effective working relationships with coworkers, supervisors, other agencies, and the public
- Abide by all lawful policies and procedures, orders, and instructions by superiors of the Ottawa County Sheriff
- Perform other lawful duties as assigned by Supervisor
Requirements
- High school diploma or GED
- Resident of Kansas or become one within ninety (90) days of employment
- At least eighteen (18) years of age
- Never been convicted of a felony or misdemeanor involving moral turpitude and no previous or current charges of driving while intoxicated or driving under the influence of drugs or alcohol
- Free of misdemeanor convictions for the last twelve (12) months
- Subject to thorough background investigation and personal interviews by agency personnel
- If served in the armed forces of any country, must have been Honorably Discharged (Dishonorable discharge will not be accepted)
- Ability to demonstrate reading and comprehension skills in the English language to at least the twelfth (12th) grade level
- Free from any illegal or legal drug use that impairs mental or physical performance for the past five (5) years, as determined by interviews, medical, or polygraph testing
- Ability to demonstrate honesty and integrity by successfully completing pre-employment polygraph and drug testing
- Fingerprinted and subjected to a search of local, state, and national records and fingerprint files
- Thorough knowledge of law enforcement service terminology and practices
- Ability to type a minimum of fifty (50) words per minute on keyboard
- Experience and demonstrated proficiency with keyboards, computers, telephones, two-way radios, electronic calculators, copiers and collators, scanners, and Microsoft Office and WordPerfect software
