Dispatcher

About This Role

Pigg Towing Service is seeking a dependable, motivated, and organized Dispatcher to join our team. The role involves working in a fast-paced environment where multitasking, effective communication, and maintaining composure under pressure are essential.

Responsibilities

• Answer incoming calls and assist customers professionally.
• Dispatch tow truck drivers to service calls in a timely and efficient manner.
• Monitor driver locations and coordinate daily operations.
• Communicate with law enforcement, motor clubs, businesses, and customers.
• Accurately enter calls, maintain records, and update dispatch information.
• Handle multiple phone lines and prioritize calls based on urgency.
• Assist customers with towing, impound, and vehicle release inquiries.
• Work closely with drivers and management to keep operations running smoothly.

Requirements

• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Basic computer knowledge and typing skills.
• Dependable, punctual, and detail-oriented.
• Ability to stay calm and professional in stressful situations.
• Previous dispatch experience is a plus, but not required.
• Willingness to learn and work as part of a team.

Benefits

• Paid time off.

Important Details

• Employment type: full-time.

Application Process

• Interested candidates should contact Pigg Towing Service for more information.

About the Company

Pigg Towing Service operates in the towing industry, providing reliable services to customers in need of assistance.