About This Role
This dispatcher role involves coordinating truck movements, communicating with drivers and brokers, and managing load schedules to ensure timely deliveries and smooth daily operations. The position suits an experienced professional with a background in the US trucking and logistics industry.
Responsibilities
- Coordinate and manage daily dispatch operations for US trucking
- Communicate with drivers, brokers, and customers regarding load details and delivery schedules
- Track shipments and ensure timely pickup and delivery
- Negotiate rates with brokers and assist in securing profitable loads
- Monitor driver locations, shipment progress, and delivery updates
- Handle delays, route issues, and other operational challenges efficiently
- Maintain accurate load records, dispatch reports, and shipment documentation
- Follow up on rate confirmations, Proof of Delivery (POD), and other required documents
- Ensure effective communication between drivers, brokers, and the operations team
- Monitor load status and provide regular updates to management
- Ensure compliance with company procedures and customer requirements
Requirements
- 3–4 years of experience in US trucking dispatch or logistics operations
- Strong understanding of the US trucking market and dispatch procedures
- Good knowledge of load booking, rate negotiation, and shipment tracking
- Excellent communication and coordination skills
- Ability to handle multiple loads and meet deadlines
- Strong problem-solving and decision-making abilities
- Good command of spoken and written English
- Ability to work independently in a fast-paced environment
- Willingness to work night shifts according to US business hours
Nice to have:
- Experience handling US-based carriers, drivers, and brokers
- Knowledge of different truck types, including Dry Van, Reefer, and Flatbed
- Familiarity with load boards and dispatch management systems
Benefits
- Food provided
- Provident Fund