Leading the training strategy for a highly skilled, safety-focused, and operationally excellent data center workforce is the core of this director-level role. This leader will oversee technical learning programs, workforce readiness, leadership development, certification pathways, onboarding, compliance training, and operational capability building across global data center operations.
Responsibilities
Develop and execute the global training and technical learning strategy for data center operations
Establish workforce capability frameworks aligned to operational, safety, and business objectives
Create role-based learning paths for all technical and operational positions
Develop training standards supporting data center expansion and operational readiness
Ensure consistent delivery of training programs across multiple regions and sites
Design and oversee comprehensive technical training programs covering critical environment operations, electrical systems, and network infrastructure
Develop certification programs and competency assessments
Ensure technical curricula align with industry standards and operational requirements
Lead onboarding programs for new employees and contractors
Establish accelerated learning and workforce ramp-up programs
Create career development pathways for technicians, engineers, supervisors, and managers
Support internal talent mobility and succession planning initiatives
Partner with Talent Acquisition and Workforce Planning leaders to support workforce growth
Develop leadership training programs for frontline managers and site leaders
Build programs focused on coaching, performance management, operational leadership, and decision-making
Support high-potential employee development initiatives
Facilitate leadership readiness for expanding data center operations
Ensure compliance with all required safety and regulatory training programs
Partner with Environmental Health & Safety teams to drive a strong safety culture
Oversee certification and recertification processes
Develop emergency preparedness and operational response training programs
Monitor compliance requirements across employees, contractors, and vendors
Lead learning management system (LMS) strategy and administration
Implement digital learning platforms, simulation technologies, and virtual training tools
Develop scalable learning solutions to support global operations
Evaluate emerging learning technologies and workforce development trends
Drive innovation in technical training delivery models
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Establish competency standards for mission-critical operations roles
Measure training effectiveness through operational performance outcomes
Support standardization of operational procedures through learning programs
Develop programs that reduce operational risk and improve workforce productivity
Ensure site readiness before facility launches and expansions
Develop executive-level training dashboards and reporting
Monitor key metrics including training completion rates, certification attainment, time-to-proficiency, workforce readiness, safety performance, employee engagement, internal promotion rates, and technical competency scores
Use data-driven insights to continuously improve learning programs
Lead teams of Training Managers, Technical Instructors, Learning Specialists, and Program Managers
Establish annual goals and workforce development plans
Drive organizational excellence and employee engagement
Build a culture of continuous learning and development
Serve as a strategic advisor to senior leadership on workforce capability and readiness
Requirements
Bachelor's degree in Education, Engineering, Operations, Human Resources, Learning & Development, Business, or a related field
10+ years of experience in training, workforce development, technical learning, operations, engineering, or data center environments
5+ years of leadership experience managing training or workforce development teams
Experience designing and implementing enterprise learning strategies
Experience supporting technical, operational, or mission-critical workforces
Strong program management and organizational leadership skills
Nice to have:
Experience in hyperscale cloud or data center environments
Experience supporting critical facilities operations or infrastructure organizations
Master's degree in Education, Organizational Development, Business Administration, or Engineering
Experience implementing Learning Management Systems (LMS)
Industry certifications in training, organizational development, project management, or data center operations
