Director, Technical Program Manager

About This Role

This Director-level role in Technical Program Management drives complex technical initiatives and pioneers in the technology space, solving business problems in a fast-paced, collaborative, and iterative delivery environment. You will lead major technical transformations and scale platform capabilities across Capital One, while also expanding the TPM discipline within the team.

Responsibilities

• Contribute to the organization’s TPM / Delivery strategy: establish operating mechanisms, maturity models, and tooling that scale across portfolios
• Drive development of and alignment on program roadmap anchored in business objectives, definition of done, technical solutions, and sequencing of dependencies
• Lead cross-platform technical investment planning and ensure architectural alignment toward long-term platform convergence and reuse
• Serve as an executive-level escalation point for program risks, influencing technology leaders to make data-driven tradeoffs between speed, cost and resiliency
• Ensure definition of measurable outcomes of platform success (availability, scalability, cost efficiency, developer velocity) and ensure delivery accountability across multiple engineering teams

Requirements

• Bachelor's degree in a technical field
• At least 7 years of experience managing technical programs
• 7+ years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)
• 3+ years of experience in building distributed systems and highly available services using cloud computing services / architecture - preferably using AWS
• 3+ years experience building highly scalable products and platforms
• 3+ years of experience with Agile delivery
• 3+ years years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems and solutions within a highly regulated environment
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering)
• PMP, Lean, Agile, or Six Sigma certification
• 3+ years of people management experience or influencing organization as an IC
• Experience driving platform standardization across multiple product portfolios or lines of business
• Track record of building TPM maturity (operating models, career frameworks, metrics) at scale within engineering organizations
• Exceptional communication and influence skills, capable of engaging deeply with technical teams while translating implications into compelling business narratives that persuade senior leadership