Director, Security

About This Role

Directing and coordinating the daily security operations, strategic planning, and execution for the property is the core of this leadership role. The Director of Security ensures an efficient and economic operation while continuously improving service, safeguarding assets, and maintaining strong relationships with law enforcement and first responders. This role is responsible for the overall security and safety of the property, including enforcing laws and regulations, ensuring the physical safety of guests and team members, and protecting company property from illegal activity.

Responsibilities

• Coordinate security investigation efforts with outside law enforcement agencies to ensure proper handling of civil violations of patrons or team members
• Occasionally appear in court with corporate attorneys to assist in criminal justice proceedings
• Establish and maintain strong working relationships with outside law enforcement and other first responders
• Create, implement, and monitor emergency response procedures to ensure prompt and safe handling of emergencies such as fire, flood, or bomb threats
• Work with operating departments to design and conduct highly sensitive investigations to facilitate fact-finding and probe into potentially illegal or inappropriate activities
• Meet with departmental leadership to analyze risk management issues, formulate policies, determine needs for security programs, and coordinate with other departments
• Analyze the Security department through data and reports to implement changes allowing for the most successful implementation of future programs
• Ensure compliance with all policies, procedures, federal, state, and local laws and regulations, as applicable
• Monitor the overall performance of security personnel to ensure compliance with department and property policies and procedures
• Supervise Security programs and processes to reduce and control loss time injuries
• Oversee the safety and security of team members and customers by monitoring, observing, reporting, and taking appropriate action when necessary
• Oversee routine inspections and audits of the gaming floor, parking lots, and other areas to assess compliance with security protocols
• Investigate and respond to escalated security incidents, emergencies, and customer complaints to determine preventative or corrective measures
• Ensure all security-related incidents, observations, and activities are appropriately documented and reported
• Conduct processes for the hiring, training, development, and efficient management of Security staff
• Plan and organize workloads and staff assignments
• Train, motivate, and evaluate assigned staff
• Establish and maintain department standards, guidelines, and objectives