About This Role
This leadership position provides strategic insight and management over the quality function, ensuring all business and operational systems and processes adhere to internal and external quality, regulatory, and agency requirements. The role suits a leader with strong business and technical acumen who can interpret stakeholder needs and communicate effectively across all levels of the organization, promoting a culture of continuous improvement, quality, safety, excellence, and innovation.
Responsibilities
- Develop and implement quality plans, standards, and systems
- Coordinate quality activities, including non-conformance process, Supplier Quality and Development, Program Quality support, Incoming Inspection, Final Inspection, and DCMA coordination
- Establish the strategic direction of the Quality organization, including organizational capability, succession planning, and long-term quality improvement initiatives
- Lead continuous improvement initiatives within the Quality function, including improvements to training, work practices, and quality processes
- Build and maintain the Quality Management System (QMS) framework and strategy aligned with leadership vision and business objectives
- Establish and monitor quality metrics (e.g., process capability, Pareto analysis, defect trends, and quality performance indicators) to evaluate system effectiveness
- Contribute to the creation and implementation of best practice manufacturing vision, strategy, policies, processes, and procedures to aid and improve operational and quality performance
- Lead product quality investigations, identifying exposure/impact, defining containment strategies, and implementing permanent control measures
- Assess product designs and technical documentation to ensure alignment with manufacturing capabilities and quality requirements
- Champion the development and sustainment of the CAPA system, deploying structured problem solving to identify root cause and corrective/preventative actions
- Collaborate with Engineering, Contracts, Supply Chain, and Operations to meet operational objectives
- Identify, plan, and lead activity to improve performance and resolve quality issues
- Lead and support customer, regulatory, internal, and third-party quality audits
- Maintain, evaluate, and track recommendations for quality system improvement
- Maintain and continuously improve the Quality Management System to ensure compliance with AS9100, ISO 9001, government, customer, and applicable regulatory requirements
- Establish solid relationships with customer technical and quality representatives
- Support discussions on quality performance with customer program representatives
- Assist in fulfilling Quality-related contractual reporting requirements
