This leadership role is responsible for the quality of products across Kids2's China Operations. It involves strengthening quality systems, managing supplier and manufacturing quality, ensuring product compliance, driving continuous improvement, and overseeing execution throughout the product lifecycle. The role reports to the GM, China Operations, and leads the China Quality organization, partnering with various global teams.
Responsibilities
Develop and execute the China Quality strategy aligned with global Product Integrity and Operations priorities
Establish clear objectives, KPIs, operating rhythms, and accountability across the Quality organization
Maintain and continuously improve robust quality management systems, standards, procedures, controls, and documentation across Kids2 China Operations and the manufacturing partner network
Lead supplier and factory quality performance, including qualification, audits, process controls, production readiness, in-process quality, final inspection, corrective actions, and ongoing performance management
Partner with Engineering, Product Development, Sourcing, and manufacturing teams throughout the stage-gate process to identify quality and compliance risks early
Ensure design-for-quality, validate manufacturing readiness, and support successful product launches
Partner with Global Product Integrity and Compliance teams to ensure products manufactured in China meet applicable global safety, regulatory, testing, labeling, and customer requirements
Establish risk-based quality plans using tools such as DFMEA/PFMEA, control plans, capability studies, process validation, and lessons learned to prevent defects and reduce launch and production risk
Drive disciplined problem-solving and corrective/preventive action processes for quality issues, consumer complaints, returns, audit findings, and manufacturing defects
Ensure corrective actions address root causes and are verified for effectiveness
Translate consumer complaints, product returns, retailer feedback, and field performance into actionable factory and supplier improvements
Partner with global teams to reduce repeat issues and improve consumer experience
Develop and manage a comprehensive quality scorecard including defect rates, first-pass yield, audit performance, CAPA closure, consumer complaints, returns, cost of poor quality, and supplier performance
Use data to identify trends, risks, and priorities
Identify and execute initiatives that reduce scrap, rework, inspection dependency, returns, warranty exposure, and other costs of poor quality while improving process capability and operational performance
Ensure effective factory, process, and quality-system audits are completed and that findings are prioritized, corrected, and sustained
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Escalate material risks to China Operations and global leadership as appropriate
Work directly with key suppliers and manufacturing partners to strengthen their quality systems, engineering discipline, process controls, problem-solving capability, and overall quality culture
Drive a prevention-based approach that builds quality into product design and manufacturing processes, reducing reliance on final inspection and containment activities
Partner with Engineering, Sourcing, Supply Chain, Product Integrity, Manufacturing, and Commercial teams to resolve quality issues quickly and balance quality, cost, delivery, and business requirements without compromising product safety or compliance
Lead, coach, and develop the China Quality organization
Establish clear roles, expectations, succession plans, technical capability development, and a high-performance culture
Maintain strong communication and alignment with global Quality/Product Integrity leadership to ensure consistent standards, escalation processes, reporting, and execution across regions
Identify practical opportunities to use digital tools, AI, automation, and advanced analytics to improve quality monitoring, trend detection, audit effectiveness, issue resolution, reporting, and team productivity
Promote responsible and secure use of AI and digital tools, including protection of confidential company, supplier, and product information and appropriate validation of AI-generated analysis
Continuously evaluate quality processes, technologies, testing methods, supplier capabilities, and organizational practices to improve effectiveness, speed, and scalability
Perform other duties and responsibilities as assigned
Requirements
Minimum 10+ years of progressive experience in Quality, Product Integrity, Manufacturing Quality, Supplier Quality, Quality Engineering, or related disciplines
Minimum 5+ years of experience leading Quality teams in a manufacturing environment
Experience managing multi-site or supplier-based Quality organizations strongly preferred
Experience within consumer products, juvenile products, toys, durable goods, or another highly regulated consumer-product industry strongly preferred
Demonstrated experience working with contract manufacturers and suppliers in China and developing supplier quality capabilities
Strong knowledge of quality management systems, supplier quality, manufacturing process controls, audits, CAPA, root-cause analysis, and continuous improvement methodologies
Demonstrated experience with new product development, production readiness, process validation, and quality planning
Strong understanding of product safety, regulatory compliance, and third-party testing requirements in global consumer-product markets
Proven ability to lead complex quality investigations and drive sustainable corrective actions across cross-functional and supplier teams
Experience developing and using quality metrics, scorecards, and analytics to identify risk and drive performance improvement
Demonstrated ability to influence senior leaders, suppliers, factories, and cross-functional teams in a fast-paced global environment
Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or related technical field required; advanced degree preferred
Strong leadership presence with the ability to establish standards, drive accountability, and influence at all levels of the organization
Strong knowledge of structured problem-solving and quality tools, including 8D, 5 Why, fishbone analysis, FMEA, control plans, SPC, process capability, and corrective/preventive action
Strong analytical skills with the ability to interpret complex quality and manufacturing data, identify trends, and convert findings into actions
Strong business acumen with the ability to connect quality performance to consumer experience, revenue, margin, cost, service, and brand reputation
Ability to operate effectively in changing environments with tight timelines, multiple priorities, and significant cross-functional dependencies
Outstanding written, verbal, and presentation communication skills
Fluency in English required; Mandarin Chinese strongly preferred
Ability and willingness to travel frequently within China and periodically internationally
Computer / Technology Skills
Advanced proficiency in Microsoft Excel, PowerPoint, and other standard business productivity tools
Experience with Quality Management Systems (QMS), audit/CAPA systems, manufacturing data systems, and quality analytics/reporting platforms
Experience with Generative AI and AI-enabled productivity or analytical tools preferred
Ability and willingness to quickly learn and adopt emerging digital, AI, automation, and quality technologies
Certificates, Licenses, Registrations
Professional quality certifications such as ASQ Certified Quality Manager, Certified Quality Engineer, Six Sigma Black Belt, or equivalent are preferred but not required
Physical Demands
Regularly required to sit, have flexible use of hands, and talk or hear
Frequently required to stand and walk in office, laboratory, warehouse, and manufacturing environments
Occasionally required to lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision and color vision
Important Details
Work environment: Combination of general office, laboratory, warehouse, supplier, and manufacturing environments
Travel: Regular travel to manufacturing partners and suppliers throughout China is expected
Benefits
Flexible hours
Generous benefits
Host of team member activities and philanthropic efforts throughout the year
Company-wide awards and recognition
About the Company
Kids2 is committed to delivering safe, compliant, reliable, and high-quality products. The company aims to reimagine how brands can make it easier for early stage parents by providing holistic solutions that transcend borders, categories, and aisles.
