Director, Quality

About This Role

Directing the quality department and its strategies across the organization is the core of this leadership role. This position suits a quality professional who can proactively develop solutions, implement quality metrics, and ensure conformity with specifications in a manufacturing environment.

Responsibilities

• Participate with other leadership team members to establish strategic plans and objectives
• Develop proactive solutions and implement quality department strategies across the organization
• Implement and maintain quality metrics for management and customer review
• Conduct and support regular quality conference calls with customers and suppliers
• Work internally with production, engineering, warehouse, program managers, sales, and supply chain management team members to meet quality specifications
• Assess and evaluate the organization’s quality processes for verification, control, and assurance, including calibration
• Manage the activities and objectives of the site quality managers and supervisors
• Coach subordinates to maintain a continuous quality improvement environment
• Interpret and execute policies and procedures that affect subordinate work
• Influence the development of failure analysis, corrective actions, and preventative actions
• Measure effectiveness of actions ensuring conformity with quality specifications
• Exhibit strong data collection and analytical knowledge, leading to root cause analysis and problem resolution
• Require proficiency in spreadsheet creation and calculation
• Execute internal audits for the QMS and EMS related to ISO 9001 and ISO 14001 standards
• Coordinate and participate in regulatory factory audits
• Manage and maintain document control for agency compliance, manufacturing documentation, training records, and calibration logs
• Perform additional assessment and analysis as assigned

Requirements

• Ability to manage and prioritize multiple projects to meet internal and customer deadlines
• Experience and understanding of product manufacturing processes and influences
• Quality systems training, including experience maintaining ISO 9001/14001 within a manufacturing organization
• Ability to work in a fast-paced, diverse environment across functions to produce expected results

Nice to have:

• Server/rack manufacturing experience
• Understanding of SPC principles/tools

Benefits

• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Mental Health Care
• 401K with match