Director, Operations

About This Role

Directing the operations of the company's OKC and Fort Worth facilities is the core of this role, encompassing both strategic leadership and daily oversight. This position drives operational excellence, business objective execution, and continuous improvement across the sites, while ensuring a world-class electronic component distribution and fulfillment capability for aerospace and defense customers. This role is also responsible for overall facility maintenance and safety beyond the warehouse.

Responsibilities

• Provide strategic and operational leadership for the sites, ensuring alignment with company objectives, customer expectations, and growth initiatives
• Develop and execute operational strategies that improve productivity, scalability, quality, and service levels
• Partner with executive leadership to establish operational priorities, monitor performance, and drive business results through key performance indicators (KPIs)
• Develop and manage the annual operating budget, ensuring financial performance aligns with strategic objectives
• Lead all day-to-day warehouse operations, including receiving, inspection, inventory management, kitting, material storage, order fulfillment, value-add, shipping, and related logistics activities
• Own the production and fulfillment schedule to ensure efficient workflow, resource utilization, and consistent customer delivery
• Drive operational excellence by achieving best-in-class performance in On-Time Delivery (OTD), inventory accuracy, productivity, and customer satisfaction
• Ensure proper handling, storage, traceability, and movement of electronic components throughout the distribution process
• Champion a culture of continuous improvement by evaluating processes, systems, workflows, and technologies to improve efficiency, reduce costs, and increase operational performance
• Identify and implement best-in-class warehouse management practices, automation opportunities, and operational technologies that support a high-mix, high-volume distribution environment
• Utilize data and performance metrics to drive informed decision-making and operational improvements
• Lead, coach, and develop a high-performing team of managers, supervisors, team leads, and warehouse staff
• Foster a culture of accountability, collaboration, safety, engagement, and continuous learning
• Build organizational capability through succession planning, performance management, and employee development initiatives
• Partner with Quality and Compliance teams to ensure customer requirements and industry standards are consistently met
• Ensure compliance with all applicable customer, regulatory, and industry requirements, including AS9120, AS6081, J-STD-033, ESD, and counterfeit parts prevention standards
• Maintain a safe, organized, and compliant operating environment while promoting best practices in quality, safety, and material handling