Director of Training

About This Role

This leadership role is responsible for the vision, strategy, and execution of training programs across the company's restaurants. The Director of Training ensures that managers and teams are well-prepared from day one and continue to grow throughout their careers. The position focuses on building practical, high-quality training experiences, collaborating closely with Operations, and continuously improving talent development to drive results.

Responsibilities

• Champion the Management-in-Training (MIT) experience from start to finish, ensuring new Managers graduate confident, capable, and ready to lead
• Partner with Training Restaurants to maintain high standards and provide coaching where needed
• Stay close to the MIT process through check-ins, progress tracking, and hands-on support
• Help thoughtfully place MITs to set them and the restaurants up for success
• Ensure training programs are being used, are effective, and are making a difference in the restaurants
• Identify gaps, solve problems, and partner with Operations to raise standards
• Track and communicate the impact and ROI of training initiatives
• Manage the Training budget with discipline and ownership
• Own and continuously improve the company's training "toolbox" across Management, Front of House (FOH), and Heart of House (HOH)
• Keep training materials fresh, relevant, and aligned with current operations
• Partner with Operations and HR to develop high-potential talent and future leaders
• Lead the training plan and execution for all new restaurant openings
• Build and schedule strong training teams and ensure they are set up to deliver
• Be on the ground during new restaurant openings, partnering closely with Operations to ensure success
• Be a trusted partner to Operations and senior leadership
• Set clear expectations, provide candid feedback, and help drive performance in the field
• Ensure all food safety and alcohol certifications are current and compliant
• Review health inspections and partner with restaurants to address any gaps
• Work with local jurisdictions to maintain strong and consistent standards

Requirements

• High-level leadership experience in restaurant operations (GM experience or above is ideal)
• Sharp eye for talent and a passion for developing people
• Ability to balance high standards with practical, real-world execution
• Hands-on, collaborative, and comfortable giving direct, honest feedback
• Owner-like mindset with a deep care for doing things the right way

About the Company

Ted's Montana Grill believes great restaurants are built by great people. The company aims to provide a warm and memorable experience for guests, empowering team members to deliver "Big Sky Moments". Its restaurants are designed to evoke classic 19th-century saloons. The company is committed to sustainability, sourcing locally, and making environmentally conscious choices in its operations.