Director of Security

About This Role

Directing all security operations for the 500 Pearl St facility in Buffalo, NY, this role involves managing security policies and ensuring the safety of personnel, assets, and confidential information. The ideal candidate will be a proactive leader with a passion for maintaining a secure environment that fosters trust and confidence.

Responsibilities

• Supervise, train, schedule, and discipline all security staff to ensure a guest-first service mentality in a busy, high-demand environment
• Investigate, prepare, and file reports for all security, guest, and employee matters when on site
• Review hotel daily reports, accidents, and incident reports
• Periodically inspect the property for security concerns
• Ensure the safety of guests and their vehicles in the parking ramp and throughout the property

Requirements

• Strong leadership skills with the ability to motivate teams, coordinate multiple initiatives simultaneously, and enforce compliance with security regulations
• Deep understanding of safety regulations related to physical security measures and emergency response protocols such as CPR certification
• Exceptional in-person customer service skills combined with the ability to handle stressful situations professionally
• Current NYS security guard card
• Ability to work Friday and Saturday nights from 6 pm to 2 am