Director of Security

About This Role

This leadership role is responsible for the physical safety of people and assets within the company's facilities. It involves developing and enforcing security protocols, managing staff, and coordinating with external authorities to ensure a secure environment for guests and employees.

Responsibilities

• Be responsible for the physical safety of persons and assets
• Provide training for key customer service positions within the department to ensure compliance with all Guest Service programs
• Protect the property of both the patron and HCPN from illegal activity
• In collaboration with the Human Resources department or its functional equivalent, design, implement, and enforce a system for the issuance of access badges
• Design, implement, and enforce a system for the issuance of temporary access credentials
• Record any unusual incidents within HCPN's licensed facility in which the Security department is involved, ensuring each incident is recorded in an electronic format with an Audit function that prevents modification of information after entry, and stored in accordance with 465a.6 (relating to retention, storage and destruction of books, records, and documents)
• Record the assignment number, date and time, nature of the incident, persons involved, and Security department employees assigned to cover the incident for each incident
• Identify and remove any person who is required to be excluded or ejected from the licensed facility under section 1514 of the Act, who may be excluded or ejected from the licensed facility under section 1515 of the Act, or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the Act
• Perform the duties and responsibilities required under the system of internal controls submitted and approved under 465a.2
• Provide immediate notice to the Pennsylvania State Police upon detecting the presence in HCPN's licensed facility of a person possessing a deadly weapon in violation of 465a.13 (relating to possession of deadly weapons within a licensed facility)
• Provide immediate notice to supervisors designated in the internal controls, the Bureau, and the Pennsylvania State Police upon detecting any person who is engaging in or attempting to engage in, or who is suspected of cheating, theft, embezzlement, a violation of this part or other illegal activities, including any person who is required to be excluded or ejected from the licensed facility who may or is required to be excluded or ejected from the licensed facility under section 1514 or 1515 of the Act and Chapters 511a or 513a or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the Act and Chapter 503a
• Establish and maintain a security plan for the facility that complies with all regulatory requirements and ensures the safety and security of guests, employees, and properties