About the role
Mandarin Oriental Hotel Group Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Bodrum A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.
Duties And Supporting Responsibilities Ensure that the hotel and MOHG brand image is mathematically integrated into revenue management decisions in all areas of the hotel: Rooms, F&B and Spa (i.e.: Lost-it rates cannot dilute brand image)
Provide input into the different booking lead times of market segments to facilitate future control
Monitor and control the hotel's inventory on a daily basis by setting restrictions on the number of rooms that can be sold in each market segment
Update booking curve and history spreadsheets daily
Prepares month end reports for Executive Committee and General Manager
Participate in discussion to define rate scales, and ensure correct loading into system
Predict future demand and proactively set controls for managing demand and maximizing revenues in all revenue generating department
Provide input in selection process of other booking avenues and contracts to ensure required control mechanisms are available
Proactively study future bookings from representation and imposes appropriate controls to maximize revenues, and ensure that once configured, reservations maintains all systems with accurate representation of hotels
Ensure customer retention is appropriately included in rate qualifiers
Overall responsible for accurate room-night and revenue forecasting, with input from Sales for Group forecasts
Requirements Mandatory College or university degree in business, mathematics or hospitality management
Proficient in Microsoft Excel, Word and power Point
Strong written and verbal communication skills in the English language
Strong mathematical and analytical skills
Able to multi-task
The ability to work well in a team environment
Experience with an automated and manual revenue management system
Five years hotel revenue management experience as a director or department head
Desirable Experience with a Global company, ideally at a resort location
Experience with an automated and manual revenue management system
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