About This Role
Driving growth in the Small & Medium Enterprises segment through solution innovation, commercialization, and value proposition enhancements is the core of this Director, Product Management role. The position involves optimizing P&L and distributing Mastercard products and solutions via various channels. This role suits a highly motivated, intellectually curious, and analytical individual with an entrepreneurial mindset.
Responsibilities
- Drive growth in the Small & Medium Enterprises segment through solution innovation and commercialization, value proposition enhancements (core and via partnerships), distribution of Mastercard products and solutions via channel distribution channels, and P&L optimization
- Execute against the strategy to capture incremental segment share and help secure market and divisional leadership
- Analyze market trends, competition, and SME lifecycle journeys to inform product and go-to-market strategies, driving product differentiation and innovation
- Identify partnership opportunities to drive value proposition improvements and new distribution channels
- Support and/or lead the implementation of new product development initiatives, Product Line Strategy execution, and portfolio optimization activities in collaboration with Services
- Collaborate with cross-functional stakeholders (e.g., O&T, Finance, Legal, Marketing, Market Development, Account Management, Services, etc.) to deliver on role and business objectives (e.g., portfolio growth, financial analysis/P&L driver optimization, marketing and sales materials, product enhancements, etc.)
- Support business development and account management colleagues in customer-facing discussions to help advance SME objectives
- Collaborate with the broader Commercial & New Payment Flows team to help design and execute relevant use cases to advance digital solutions for the segment
- Work with other regional and divisional teams to ensure sales readiness and training by developing necessary sales enablement tools for SMEs
Requirements
- Passionate about the Small & Medium Enterprises segment
- Highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset
- Passionate about ‘empowering every business everywhere’ and the idea of democratizing access to powerful tools that help SMEs thrive
- Proven experience in engaging internal and external commercial and technical stakeholders to drive both solution development and adoption
- Intermediate experience in financial services and/or payments with an understanding of competitive offerings, industry trends and profitability drivers
- Keen understanding of competitive offerings, industry trends and go-to-market considerations; ability to translate that understanding into meaningful action and enhancements
