Director of Product Management

About This Role

This Director of Product Management role involves setting product strategy and vision, driving continuous discovery, and ensuring the delivery team focuses on high-value work aligned with customer needs, company strategy, and long-term product direction. The position serves as a key connection point between customers, Product Development, Sales, Customer Success, Marketing, and leadership, and is instrumental in shaping the product organization's operations and growth. It suits a candidate who combines strong customer empathy, strategic thinking, commercial awareness, and execution discipline in a fast-paced B2B SaaS environment, and is energized by helping other Product Managers grow.

Responsibilities

• Own product strategy and vision, ensuring alignment with company strategy and the competitive landscape
• Continuously engage with customers, users, Sales, Support, and Customer Success to embody the product's target market for the development team
• Own and prioritize the product roadmap, ensuring teams focus on the highest-impact work aligned with the product vision and company strategy
• Define and communicate product requirements, priorities, business outcomes, and release objectives
• Act as the voice of the customer and target market for Product Development and cross-functional teams
• Work closely with Engineering Managers to ensure teams iterate quickly to make the product more competitive and valuable
• Partner closely with Product Development throughout discovery, validation, delivery, and iteration cycles
• Coach and mentor other Product Managers, sharing frameworks and best practices that raise the bar across the product team
• Collaborate with Product Marketing, Sales, and Customer Success to support positioning, enablement, launches, and strategic customer engagements
• Monitor customer feedback, market trends, competitive positioning, and product performance to inform prioritization and strategy
• Communicate product strategy, roadmap updates, and priorities effectively to both technical and non-technical audiences, including company leadership
• Help to set product management practices, standards, and processes at Deque, and define the process for effective coordination and execution across teams and departments
• Help to define the overall product strategy and ensure alignment across the full product portfolio, not only the assigned area
• Evaluate and prioritize proposed features and products using a robust framework spanning customer needs, strategic impact, sales needs, market alternatives, and impact on the platform; assist more junior product managers with their roadmaps
• Build organizational product competence: map, unify, and standardize product processes across products so that all product content is current at each release and Sales and Solutions Engineers are fluent in the product, its value proposition, and how to demo and present it