Director of Product Management

About This Role

Directing product management for security and risk ecosystem partnerships is the core of this individual contributor role with enterprise-wide scope and executive-level influence. You will set the product strategy for how the company partners with security and risk vendors, platforms, and service providers to deliver more value to customers than either could alone. This role suits a senior product leader who will be the internal authority on where these partnerships create the most value.

Responsibilities

• Identify and lead product-led partnership opportunities across the security and risk ecosystem
• Set the product strategy for how ServiceNow partners with security and risk vendors, platforms, and service providers
• Evaluate where partnerships make sense, decide where to go deep now versus defer, and bring a clear product rationale to the decisions
• Partner closely with the security business unit, engineering, product marketing, business development, channel team, and sales to define and execute partnership strategy, track milestones, and measure results
• Identify and qualify product-led partnership opportunities across the security and risk landscape, including security operations, agentic SOC, identity, threat and vulnerability management, governance, risk, and compliance
• Set strategy for and lead technical due diligence, integration architecture, and roadmap alignment, from qualification through activation-ready handoff to go-to-market
• Build the business case for partnership investment, and be accountable for the outcomes it projects
• Define success metrics such as adoption, attach rate, and win/loss, and incubate the first few customers adopting the joint solution to prove the better together outcomes
• Track competitive, regulatory, and technology trends across the ecosystem, and define the implications for partnership strategy
• Shape leadership-level decisions on partner investment, co-sell motions, and joint roadmap commitments
• Lead cross-functional alignment with engineering, platform, product marketing, security, risk, and GTM business development
• Represent ServiceNow in executive partner and customer conversations that need product-level technical context

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• Ability to operate across a broad security and risk scope and synthesize a coherent strategy across security operations, agentic SOC, identity, governance, risk, and compliance
• 15+ years of enterprise security product management, with working knowledge of security and AI stack