About This Role
This leadership role involves owning the product strategy for the company's platform, setting direction for all platform teams, and ensuring the inner source model works efficiently at scale. The Director of Product Management will coordinate across business units, allocate capacity to impact, and build for AI-native infrastructure. The role suits a leader who has experience with platform or infrastructure product management at a scaling tech company, has built strong technical foundations, and is fluent in AI-native tooling.
Responsibilities
- Own the platform product strategy, setting direction for all platform teams including user management, payments, operational tooling, tax infrastructure, data extraction, and bookkeeping
- Make trade-offs visible and hold the line on what gets built versus what business units (BUs) own themselves
- Run the inner source model efficiently at scale, defining how BUs contribute, when platform teams lead versus enable, and how to keep velocity high without becoming a bottleneck or a free-for-all
- Lead service ownership across the platform, working with engineering to enforce service ownership standards so BU AI builder teams can move fast without carrying maintenance work that should never have been theirs
- Coordinate across business units, absorbing complexity, resolving conflicts, and keeping platform teams focused without creating queues
- Actively manage portfolio and team sizing across multiple group owners, knowing when a team is over-invested relative to BU demand and when a platform gap is costing BUs real velocity, and making reallocation calls
- Ensure the platform is set up to serve an AI-first product organization, understanding the architecture of MCP APIs and SDKs and their impact on platform economics
- Build a trust model with BU product leaders so they come to platform early, contribute clearly, and do not route around the platform
- Define and own platform ROI, owning the metrics that prove platform value and acting on them when they do not
- Lead group owners, setting the bar, providing a clear vision, and creating conditions for ambitious work and fast execution
Requirements
- Led platform or infrastructure product at a scaling tech company and delivered results under real engineering and commercial pressure
- Owned complex, multi-stakeholder product areas and managed group owners or tech leads, not a single feature stream
- Built strong technical foundations, credible in service ownership conversations, API strategy, and platform reliability trade-offs without needing an engineering co-pilot
- Fluent in AI-native tooling: MCP, APIs, SDKs, understanding how AI-first organizations consume platform capabilities and able to set up the platform to serve them
- Worked with inner source or platform-as-a-service models before and understands the difference between shipping the model and making it work efficiently
