Director of Marketing & Communications

About This Role

This role involves developing and overseeing the implementation of strategic marketing plans for a hotel, aiming to enhance visibility and drive revenue. The Director of Marketing & Communications will lead various marketing efforts, evaluate campaign results, conduct market research, and coordinate initiatives across multiple channels, all while upholding the company's commitment to hospitality.

Responsibilities

• Execute hotel marketing strategies, supporting the design and rollout of property-specific campaigns across digital channels, social media, and branded platforms to drive visibility and revenue
• Stay up to date on industry trends, monitoring emerging marketing tools, technologies, and consumer behaviors relevant to the hotel industry and target audiences
• Report on campaign performance, preparing and delivering monthly performance updates and marketing analyses to Sales and Revenue Management teams
• Support cross-functional initiatives, partnering with department leaders to execute targeted campaigns that drive revenue and guest engagement

Requirements

• Degree in Marketing, Communications, Hospitality, or related field
• Minimum 3–5 years of marketing experience, preferably in hospitality
• Proven expertise in digital marketing (SEO, SEM, email, social media)
• Strong content creation and brand management skills
• Experience in campaign planning, execution, and performance analysis
• Proficiency in marketing tools and hotel systems (e.g., Salesforce, OnQ)
• Excellent communication, project management, and analytical skills

About the Company

Hilton is a global leader in hospitality, recognized for its award-winning workplace culture and commitment to providing exceptional experiences for guests worldwide. The company has welcomed over 3 billion guests and is frequently listed among the World's Best Workplaces by Great Place to Work and Fortune.