About This Role
Directing Human Resources operations for Data Center Services (DCS) is the core of this role, leading HR across a geographically dispersed workforce that supports multiple customer and Arvato facilities throughout the United States. The Director partners closely with the VP of Data Center Services to align workforce strategy with operational demands, focusing on recruiting to meet labor needs and ensuring competitive compensation across diverse labor markets.
Responsibilities
- Lead and manage a distributed team of HR professionals supporting multiple customer and Arvato locations across the U.S., including sites without dedicated on-site HR presence
- Create plans to ensure appropriate support to company strategies across recruiting, training, performance and employee development
- Establish HR accountabilities including talent acquisition, staffing, compensation, benefits, employee relations, compliance and retention
- Develop scalable HR service models for a dispersed workforce
- Partner with talent acquisition on development and execution of high-volume, market-responsive recruiting strategies
- Ensure competitive compensation aligned with local labor markets
- Monitor labor trends and turnover across customer environments
- Lead performance management, talent assessment, succession planning and recognition programs
- Ensure HR policies, procedures and processes are documented and consistently applied
- Drive engagement strategies for a workforce without local HR support, analyzing employee feedback and improving retention
- Support corporate HR projects and implementation across sites
- Provide HR counsel on employee relations, investigations, compliance, compensation and benefits
- Ensure compliance with federal, state and local laws
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related area of focus is required
- A minimum of 10 years of total business experience with 7 years of applicable HR Business Partner or HR management experience
- Strong communication skills and interpersonal effectiveness, including strong relationship building, team building and conflict management experience
- Strong leadership experience managing HR teams and executing HR and talent acquisition strategies
- Computer savvy (MS PowerPoint, Excel, Word, Outlook, Visio), with excellent presentation, verbal, and written skills, and highly detail-oriented
- Business knowledge and experience in driving organizational success through quality best practice HR programs and initiatives
- Ability to educate and empower employees through supportive coaching
- Solid knowledge of HR compliance requirements, including applicable laws and regulations
