Director of Facilities Management

About This Role

The Director of Facilities Management leads the operational performance of the facilities organization for a rapidly growing multi-site health club company, ensuring every club delivers a safe, reliable, and exceptional member experience. Reporting to the Vice President of Facilities, this role oversees Regional Facilities Managers responsible for maintaining a portfolio of clubs while driving operational excellence and continuous improvement.

Responsibilities

• Lead facilities operations across 70+ club locations, ensuring consistent execution of preventive maintenance, repairs, and building systems management
• Manage and develop Regional Facilities Managers while building a high-performing, scalable field organization
• Drive operational excellence through standardized processes, KPIs, and continuous improvement initiatives
• Oversee CMMS performance, work order management, preventive maintenance, asset tracking, and reporting
• Manage multi-million-dollar operating and capital budgets, forecasting, and regional financial performance
• Partner with Procurement to manage regional vendor performance and service quality
• Ensure compliance with OSHA, ADA, fire/life safety, and building regulations while leading facility-related incident response
• Collaborate with Operations, Construction, Engineering, Aquatics, Finance, Real Estate, Legal, and Procurement to support club operations, renovations, and new club openings
• Leverage technology, analytics, and automation to improve efficiency, asset reliability, and field productivity

Requirements

• Bachelor's degree in Facilities Management, Engineering, Business, or a related field, or equivalent experience
• 8+ years of progressive facilities management experience, including leadership of multi-site portfolios (20+ locations)
• 3+ years leading managers responsible for facilities operations
• Experience managing operating and capital budgets in a multi-site environment
• Strong knowledge of HVAC, electrical, plumbing, building systems, preventive maintenance, and CMMS platforms
• Proven success leading field operations, vendor management, and operational improvements across distributed locations
• Ability to travel approximately 30–40%

Nice to have:

• Experience in fitness, hospitality, retail, restaurant, or other high-volume multi-site environments
• CFM, FMP, or similar professional certification
• Experience implementing or optimizing a CMMS platform

Benefits

• Complimentary club membership and guest privileges
• Discounts on training, spa services, programs, and apparel
• Medical, dental, vision, life insurance, 401(k), and paid time off