Director of Facilities Management

About This Role

Leading and directing the asset management team, this role oversees account strategy, long-term customer obligations, asset performance, profitability, and execution across multiple customer sites. The Director serves as the reviewer, advisor, approver, and escalation leader for asset management plans, KPIs, capital planning, customer account performance, and complex operational issues.

Responsibilities

• Oversee the performance, reliability, and lifecycle management of customer facilities, infrastructure, and physical assets to ensure alignment with contractual obligations, operational objectives, and business goals
• Provide strategic oversight of facility maintenance, repair, and capital improvement programs, ensuring investments support long-term asset performance, operational efficiency, and customer outcomes
• Review and analyze facility and asset performance metrics, operating costs, maintenance expenditures, and financial results to identify trends, risks, and improvement opportunities
• Lead annual planning activities related to facility operations, capital projects, resource allocation, and long-range asset management strategies across multiple customer sites
• Establish governance, standards, and best practices for asset management, facility operations, maintenance planning, and performance reporting across the portfolio
• Serve as a senior advisor to Asset Managers and customers on complex operational issues, facility-related risks, capital investment priorities, and asset optimization initiatives
• Partner with customers, vendors, and internal stakeholders to ensure facilities, infrastructure, and critical systems operate safely, efficiently, and in compliance with contractual and regulatory requirements
• Review and approve asset management and facility operations strategies designed to improve profitability, increase asset reliability, extend asset life cycles, and enhance customer satisfaction

Requirements

• Bachelor' Degree in Engineering, Facilities Management, Construction Management, Business Administration, Operations Management, Finance, or a related field
• Four years of directly related experience may be accepted in lieu of a degree
• A minimum of seven years of related experience is required, including three years of leadership experience in asset management, facilities management, operations and maintenance (O&M), energy infrastructure, property operations, or a related operational environment
• Passionate about providing services and promoting safety on the job, and have the knowledge and ability to enforce safety policies within the department
• Knowledge of facilities and asset management practices
• Ability to create additional opportunities for business growth through customer management
• Ability to manage profit and losses as well as reporting on quarterly and monthly projections