About This Role
This leadership role involves overseeing all aspects of facilities maintenance across all managed hotels, providing support and expertise for new construction and renovations. The director collaborates cross-functionally to ensure operational excellence, resource optimization, guest readiness, and adherence to brand standards, while aligning facilities initiatives with long-term business goals.
Responsibilities
- Provide oversight, leadership, and execution of all facilities/maintenance related support at all managed properties
- Develop and implement strategy to ensure critical facilities/maintenance related processes run effectively and efficiently to achieve organizational goals and performance objectives
- Establish and implement metrics and KPIs to evaluate facilities/maintenance related performance, trends, and forecasts to guide and support hotel operations
- Identify and implement process improvements and technological innovations to enhance efficiency
- Create and execute action plans to guide organizational direction and asset maintenance to meet hotel operations and Ownership requirements and expectations
- Develop and maintain relationships with key vendors and customers to align processes and achieve maximum value
- Create and implement programs to train, develop, and retain highly skilled maintenance professionals
- Analyze internal and external factors to determine the best course of action for Drury Hotels Company
- Perform other duties as assigned
Requirements
- Bachelor's degree required, master's degree preferred
- Ten+ years of experience in a leadership role, successfully leading facilities/maintenance-related operations, including direct experience with capital planning, safety compliance, vendor management, and budgeting
- Experience leading and planning preventative and/or corrective maintenance programs
- Ability to take written and verbal direction and to clearly speak and communicate in English
- Ability to maintain effective working relationships with the public, service providers, and team members in a warm, friendly manner, contributing to a hospitable team environment
- Keen attention to detail in composing, preparing, and reviewing written communication and the ability to handle multiple tasks simultaneously and efficiently
- Ability to apply reasonable business skills and knowledge, to make sound decisions regarding job responsibilities, and maintain a high level of confidentiality
- Proficiency in the use of Microsoft Office software (Excel, Outlook, Word, and PowerPoint)
- Ability to work efficiently and independently, establish priorities, set goals, meet deadlines, and exhibit self-confidence and motivation
- Effective people skills and a can-do attitude
